---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Sentiment Analysis action

# Sentiment Analysis action {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Sentiment Analysis action with Workflow Studio and Virtual Agent to detect the sentiment of your users from their input.

## Fields

{#sentiment-analysis-action__entry__2}

| Field | Description |
|-|-|
| Utterance | Text to analyze for user sentiment. |
[ ]

## Inputs

Provide a value for each input that your flow needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.{#sentiment-analysis-action__inputs-description}

Utterance
:   Data type: String

    User-generated text to analyze the sentiment. You can enter text directly or use pills from the Data panel.

## Outputs {#sentiment-analysis-action__section_ldx_pyb_pmb}

These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.{#sentiment-analysis-action__outputs-description}

Response
:   Data type: String

    Content generated by the AI model.

Provider
:   Data type: String

    Name of the AI model that generated the response.

Action Status
:   Data type: String

    Details about the success of the action.