---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use

# Using Now Assist Readiness Evaluation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated September 18, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Now Assist Readiness Evaluation app helps you find actionable items in your
implementation preparation and provides direct hyperlinks to improve upon those gaps.

## Overview of Now Assist Readiness Evaluation {#using-now-assist-readiness-evaluation__cf-using-parent-workflow}

Use the Now Assist Readiness Evaluation app to help you prepare to launch generative AI, agentic AI, or both in Now Assist for your organization. The following list is a high-level overview of the documentation topics in this section that you can refer to on how to use and interpret the Now Assist Readiness Evaluation results.

* [Using Now Assist Readiness Evaluation dashboard](https://servicenow-prod.fluidtopics.net/Mvar7VItJoK0rMI3tinanw "The Now Assist Readiness Evaluation dashboard comes with two dashboard tabs: Agentic AI - Assessment and Now Assist Assessment.")

  View an overall dashboard of your assessments' findings divided up into percentages and bar chart visuals.
* [Assessing go or no-go](https://servicenow-prod.fluidtopics.net/2B7pu6WarSDFdrAe7UwJag "The Now Assist Readiness Evaluation app shows you a high-level overview of your go or no-go status for your organization's readiness to implement agentic AI, generative AI, or both in Now Assist.")

  View an overall dashboard of readiness and issue categorization before implementing Now Assist.
* [Reviewing your Now Assist assessment](https://servicenow-prod.fluidtopics.net/7e_Ub1NVVTrnGClIYCmcgQ "This automated assessment process evaluates potential implementation impacts and provides actionable insights for Now Assist products.")

  View the Now Assist assessment report results for the five available Now Assist products.
* [Reviewing your agentic AI assessment](https://servicenow-prod.fluidtopics.net/21mXTj6BhXfXG21fr4unmw "This automated assessment process evaluates potential implementation impacts and provides actionable insights for agentic AI in Now Assist for IT Service Management (ITSM) and Now Assist for Customer Service Management (CSM).")

  View the agentic AI assessment report results for IT Service Management (ITSM) and Customer Service Management (CSM).
{#using-now-assist-readiness-evaluation__cf-using-parent-steps-ul}