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sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

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ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

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---

# ServiceNow apps and features that use Predictive Intelligence

# ServiceNow apps and features that use Predictive Intelligence {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Review this topic to see a sample of ServiceNow applications and
features that leverage Predictive Intelligence functionality.

When applicable, ServiceNow teams work together to create products that
apply the artificial intelligence and machine learning capabilities that Predictive Intelligence provides.

These teams have customers in different business units (BUs) and industries. For example, the
Customer Service Management (CSM) marketing, product, design, development, and documentation
teams partner with the platform Predictive Intelligence team to deliver BU-specific
products to ServiceNow CSM customers.

Here is a listing of some of the ServiceNow products that use Predictive Intelligence functionality.  
{#servicenow-apps-features-use-predictive-intelligence__table_abd_pjs_4lb__entry__3}

|   |   |   |
|-|-|-|
| Machine Learning solutions for Strategic Portfolio Management | [Machine Learning solutions for Knowledge Management](https://www.servicenow.com/docs/access?context=machine-learning-km&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US) | [Machine Learning solutions for IT Service Management](https://www.servicenow.com/docs/access?context=machine-learning-itsm&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US) |
| Machine Learning solutions for HR Service Delivery | Machine Learning solutions for HR Service Delivery Agent Workspace |   |
| [Machine Learning solutions for Vulnerability Response](https://www.servicenow.com/docs/access?context=ml_vr&version=xanadu&pubname=xanadu-security-management&ft:locale=en-US) | Machine Learning solutions for Customer Service Management | [Machine Learning solutions for Search administration](https://www.servicenow.com/docs/access?context=machine-learning-search&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US) |
| Machine Learning solutions for Field Service Management | [Machine Learning solutions for Event Management](https://www.servicenow.com/docs/access?context=ml-solutions-em&version=xanadu&pubname=xanadu-it-operations-management&ft:locale=en-US) | Machine Learning solutions for Flow Designer |
[ ]

{#servicenow-apps-features-use-predictive-intelligence__table_abd_pjs_4lb}