---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Access Knowledge Graph Schemas

# Access Knowledge Graph Schemas {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Knowledge Graph Designer to create, edit, and manage Knowledge Graph schemas.

## Before you begin

Role required: kg_admin

## Procedure

Navigate to AllKnowledge GraphKnowledge Graph Designer.  
The Knowledge Graph Designer landing page displays a list of all the Knowledge Graph schemas available for users.  
ServiceNow some provides prebuilt schema that are non-editable. Currently, the following prebuilt schemas are available:

* User graph schema: Used to provide logged in user's details to Virtual Agent for personalised response. The profile section is used by AI agents for additional user context.The details of the user context
  passed by default are as below:

  {#access-knowledge-graph-designer__table_qsd_3hx_42c__entry__2}

  | Entry | Attributes |
  |-|-|
  | Grouped as Profile | sys_user table's columns: * name * first name * last name * user name * employee number * email * business phone * mobile phone * title * preferred language * Time format * date format * Time zone {#access-knowledge-graph-designer__ul_zx1_phx_42c} cmn_location * city * state * country {#access-knowledge-graph-designer__ul_w5l_thx_42c} cmn_department * name * headcount {#access-knowledge-graph-designer__ul_s5l_5hx_42c} core_company: name |
  | Grouped as manager | sys_user table's columns: * name * first name * last name * user name * employee number * email * business phone * mobile phone * title * preferred language * Time format * date format * Time zone * zip code * city * state {#access-knowledge-graph-designer__ul_kxt_5hx_42c} |
  | Grouped as reportees | sys_user table's columns: * name * first name * last name * user name * employee number * email * business phone * mobile phone * title * preferred language * Time format * date format * Time zone * zip code * city * state {#access-knowledge-graph-designer__ul_lrv_5hx_42c} |
  | Grouped as assets | alm_asset table's columns: * display name * purchase date * retired date {#access-knowledge-graph-designer__ul_zgy_5hx_42c} |
  [Table 1. User Graph Schema]

  {#access-knowledge-graph-designer__table_qsd_3hx_42c}
* NLQ graph Scheme: Helps requesters with personalized responses on people queries and Natural Language queries. Also supports people citation card. By default the user NLQ graph is connected which is used for people queries but you also have sample graph schema for other employee queries. For more details see [KB article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2069778).
{#access-knowledge-graph-designer__ul_oyq_zfd_cfc}

You can also create a Knowledge Graph schema from the landing page.

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