---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Task Intelligence

# Task Intelligence {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Task Intelligence uses machine learning to train solutions with your data and achieve important outcomes.

## Overview of Task Intelligence {#task-intelligence__section_wkl_1dr_dyb}

Task Intelligence enables you to set up machine learning models to automate task creation, triage, and investigation. You can then track and assess the performance of your solutions to optimize their potential to
help you work more efficiently and lowering the mean time to resolve (MTTR).

## Get started {#task-intelligence__section_xkl_1dr_dyb}

|-|-|-|
| [Explore![]()Explore Task Intelligence and machine learning models.](HU~rdhPORNr40RfohxJ0qg "Learn more about Task Intelligence and how machine learning models can learn from your data to make predictions and achieve important outcomes.") | [Install ![]()Install Task Intelligence and related applications.](_t1P6zEk~dnlyXlQhZ4~UA "You can install the Task Intelligence application (sn_ti_admin) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.") | [Configure![]()Configure machine learning models.](INIHAWYADUxtdp0LbH1zkg "Configure and install the Task Intelligence Admin Console and its related applications.") |
| [Create models![]()Create and edit Task Intelligence models.](A9iEbH8k1pDSgTP_2a1N0w "Create machine learning models to predict field values, analyze case sentiment, or detect case language.") | [Analyze models![]()Monitor and analyze model performance.](9n3bDYnokJ__i5aeEZAFLA "Use the Task Intelligence Admin Console to monitor, analyze, and assess the performance of your machine learning model.") | [References![]()References for components installed with Task Intelligence and language support.](XKxIJW_11JD2Qd3oT0IZyg "Reference topics provide additional information about components installed and language detection details.") |
[ ]

{#task-intelligence__table_ykl_1dr_dyb}

## Troubleshoot and get help {#task-intelligence__section_cll_1dr_dyb}

* [Search the Now Community portal for AI \& Intelligence](https://www.servicenow.com/community/ai-intelligence/ct-p/ai-intelligence)
* [Search the Known Error Portal for known error
  articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#task-intelligence__ul_dll_1dr_dyb}