---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# View NLQ logs

# View NLQ logs {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Review NLQ logs to see how the system has handled your users' plain-language requests. Use log records from attempted requests to expand NLQ synonyms or shortcuts.

## Before you begin

Role required: nlq_admin, pa_analyst, or admin

## About this task

Every natural language query is logged in the NLQ Query Logs table \[nlq_query_log\]. Each log entry provides details such as the table that was queried, whether the query succeeded, and how the results were generated. Other available fields include the following.

* Output Source: how the results were generated. The value BNF indicates a rules-based method. The value GAI indicates the Now LLM Service (fallback) method.
* Source: the location from which the query was initiated. The value AC indicates Analytics Center. The value CMDB_WS indicates CMDB Workspace.
* Utterance: the original natural-language request which triggered NLQ.
{#view-nlq-logs__ul_qnl_2kc_vzb}

## Procedure

1. Navigate to AllNLQLogs.  
2. Select the value in the Utterance column to open the full log entry.  

## What to do next

Based on your users' attempted queries, consider adding more [synonyms](https://servicenow-prod.fluidtopics.net/DkjqxaSTVnSgq7n9aLC4Qg "Add synonyms to improve the ability of NLQ to recognize the various ways your users request data. With synonyms, you can map commonly used words or terms to table columns.") or [shortcuts](https://servicenow-prod.fluidtopics.net/mcZMCbYa3mVN~ZzzXa~JQw "Create a semantic shortcut to help improve the ability of NLQ to recognize the various ways your users request data. Semantic shortcuts operate similarly to NLQ synonyms by mapping common words to columns, but for a selected table when certain conditions are met.").
**Related tasks**   

* [Create an NLQ synonym](https://servicenow-prod.fluidtopics.net/DkjqxaSTVnSgq7n9aLC4Qg "Add synonyms to improve the ability of NLQ to recognize the various ways your users request data. With synonyms, you can map commonly used words or terms to table columns.")
* [Create an NLQ shortcut](https://servicenow-prod.fluidtopics.net/mcZMCbYa3mVN~ZzzXa~JQw "Create a semantic shortcut to help improve the ability of NLQ to recognize the various ways your users request data. Semantic shortcuts operate similarly to NLQ synonyms by mapping common words to columns, but for a selected table when certain conditions are met.")
* [View NLQ Table Guesser logs](https://servicenow-prod.fluidtopics.net/R~n_3VCM6HT07mdXnhDiqg "Use the Table Guesser logs to review the CMDB tables that were picked by NLQ in response to plain-language queries.")

*[\>]: and then