Jumpstart Your AI Data Explorer
Summarize
Summary of Jumpstart Your AI Data Explorer
Jumpstart Your AI Data Explorer is an accelerator designed to help ServiceNow Impact customers quickly adopt AI Data Explorer, a natural language analytics tool on the ServiceNow platform. It enables business users to easily ask questions in plain language, generate AI-driven insights and visualizations, and collaborate across ServiceNow and external data sources without requiring technical expertise. This accelerator provides guided coaching, applied demonstrations, and leading practices to accelerate time to value and boost user confidence in making data-driven decisions.
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Key Features
- Guided Coaching and Demonstrations: Two coaching sessions led by a Technical Accelerator Consultant include an overview of AI Data Explorer capabilities, product demos, and hands-on guidance for configuring semantic layers.
- Temporary Instance Access: Customers receive 30-day access to a temporary ServiceNow instance configured for AI Data Explorer exploration and support from the consultant.
- Business User Focus: Designed for business users and teams without technical skills, enabling natural language data exploration to uncover actionable insights.
- Package Availability: Offered to customers with Impact Guided, Guided+, Advanced, and Total packages.
Customer Responsibilities and Roles
- Platform Owner: Provides leadership, aligns teams with business strategy, and uses AI Data Explorer to drive informed decisions.
- System Administrators: Maintain platform stability and assist with configuration tasks related to AI Data Explorer.
- Business Analysts: Translate business reporting needs into insights using the tool and collaborate with other roles to align data and reports.
- Trusted Service Partners: Participate in coaching to understand leading practices and support ongoing usage.
Prerequisites and Additional Notes
- Customers should identify business users or teams who will benefit from natural language data exploration.
- No technical skills are required for participants.
- ServiceNow does not implement recommended configuration changes in customer production or sub-production instances.
- Further details on legal terms and requirements are available in the Impact Accelerator Terms Matrix.
This accelerator helps customers get started with ServiceNow's AI Data Explorer through coaching, applied demonstrations, and leading practices, for faster, confident data-driven decisions.
Accelerator Overview
Jumpstart Your AI Data Explorer provides Impact customers with guided coaching and applied demonstrations to quickly get started with AI Data Explorer, ServiceNow's platform analytics natural language data exploration tool. It enables business users to ask questions in plain language, generate AI-powered insights and visualizations, and collaborate on findings across ServiceNow and external data sources without the need for any technical expertise.
This offering accelerates time to value, builds team confidence through an applied experience, and introduces leading practices to help your organization drive data-informed decisions faster.
Package Availability
Prerequisites
- Customers should identify business users or teams who would benefit from natural language data exploration
- No technical skills are required for participants
What You Get
- Session Preparation
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The Technical Accelerator Consultant:
- Provisions a temporary instance (if applicable)
- Activates and configures related plugins
- Customer Coaching Session #1 (up to 1.5 hours)
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Includes the following:
- Overview of AI Data Explorer capabilities
- Product demonstration showcasing key features and real-world use cases
- Step-by-step guidance on adding tables to semantic layers
- Customer Coaching Session #2 (Optional on Customer request-up to 1 hour)
- Opportunity for Q&A related to AI Data Explorer
- Output(s)
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- 30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
- Copy of the Coaching Session Deck
Requested Customer Resources
| Customer Resource | Responsibilities | Required | Recommended |
|---|---|---|---|
| Platform Owner | Provides leadership and oversight to System Administrators, ensures team alignment to business strategy, and is actively involved in reporting across the platform. Leverages AI Data Explorer to uncover data insights and drive informed decision-making. | ✓ | |
| System Administrator(s) | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. | ✓ | |
| Business Analyst(s) | Responsible for identifying and translating business reporting needs into actionable insights using AI Data Explorer. Works closely with Platform Owners and System Administrators to ensure data and reports align with business goals. | ✓ | |
| Trusted Service Partners | Attend ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support the customer going forward. | ✓ |
Requested Information/Access
Exclusions
ServiceNow is not responsible for implementing any of the recommended configuration changes in your sub production or production instances.