---
sourceDocument: Australia Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Configure real-time code resolution with AI

# Configure real-time code resolution with AI {#ariaid-title1}

* Release version: Australia
* 
* Updated July 15, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Follow these steps to configure real-time code resolution with AI suggested fixes for Impact
Platform Health.

## Before you begin

Role required: Scan Engine Admin (sn_se.scan_engine_admin)

Real-time messaging enforcement can be disabled on the Scan Engine properties page. When enforcement is disabled, users see the messaging but aren't required to make corrections for Act and Recommend findings.

Visibility of real-time messaging can also be configured to limit which users receive finding notifications. You can restrict messaging to a specific group.

## About this task

The following are minimum prerequisites:

* Install and configure the Impact Store App. See [Configuring Impact](https://servicenow-prod.fluidtopics.net/qHO69KL9e0ifb7SI9unK_A "The tasks are outlined that are required to install and then configure the Impact Store Application using Guided Setup.") for details.
* Scan Engine configured: See [Activate Scan Engine and review settings](https://servicenow-prod.fluidtopics.net/gHOdzFEvUGTYdPdLeIgHFw "Use Impact Guided Setup to set up the minimum required configuration options in order to run the first system scan.") for details.
* Now Assist for Impact, version 3.03: See [Activate Now Assist Skills for Impact](https://servicenow-prod.fluidtopics.net/7QzsY4coou_1UYHesw3fzA "Activate the Now Assist skill before you can use the generative AI capabilities for Impact.") for details.
* Now Assist for Platform, version 11.01
{#configure-ai-code-fix-for-platform-health__ul_ddm_2rz_fhc}

## Procedure

Set system to enforce real-time validation.

1. Navigate to Scan Engine Properties System properties (`sn_se_properties.list`).
2. On the Real Time Scanning related list, set Enforce real-time validation to true  
   Real-time Messaging must be activated, as the feature is tied to findings being present.

Activate the ServiceNow Otto for Setup Skill for Fix code in real-time.

3. Navigate to AllServiceNow Otto for SetupSkills.
4. On the Skills tab, select Impact from the navigation menu.
5. On the Code Fix tile, select Activate skill.  
   The button on the tile updates to Deactivate skill when the option has been selected and the status will show Active.

Set the `sn_impact_gen_ai.ai_fix.enabled` property to true.  
Note:  
Enables the Generate fixes with AI button to display on script records.

6. Navigate to ALLSystem Propertiessn_impact_gen_ai.ai_fix.enabled.
7. Set the value to `true`.  
   This value is set to `false` by default.

Assign users to have access to the Fix code in real-time panel.

8. Navigate to Allsys_user_role.list.
9. In the roles table search for `sn_impact_gen` and select the `sn_impact_gen_ai.ai_fix_user` role from the table to open the role details.
10. Assign the `sn_impact_gen_ai_.ai_fix_user` role to relevant users or groups.

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