---
sourceDocument: Australia Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Job details performance metrics

# Job details performance metrics {#ariaid-title1}

* Release version: Australia
* 
* Updated May 20, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The metrics provide the job details performance snapshot within the ServiceNow AI Platform®.

Job Execution
:   This presents a bar graph illustrating the hourly count of jobs, overlaid with transaction counts to correlate with the working hours of the day. The left-side Y-axis indicates the count of scheduled jobs executing, while the
    right-side Y-axis represents transaction counts.  
    Note:  
    This chart is limited to displaying data available for the past 28 days.

Top 2K Executing Jobs
:   Tabular representation of the top 2,000 executing jobs ranked by their execution time. This data is available for the past 6 months.

Top 2K Pending Jobs
:   Tabular representation of the top 2,000 jobs based on their average delay in starting the scheduled job, also known as Lateness duration. This data is available for the past 6 months.

Top 50 Recurring Jobs
:   Tabular representation of the top 50 jobs that have been executed multiple times, including their respective counts. This data is available for the past 6 months.
**Related reference**   

* [Anomaly insights](https://servicenow-prod.fluidtopics.net/4_QeeoMptTF3e9qrg4XWwg "The reference topic gives additional information for anomaly charts.")
* [Feature availability based on package](https://servicenow-prod.fluidtopics.net/P9qjLGc3vCF_cOO3tzGPpA "The table outlines the access permissions for Performance Analytics features across production and sub production instances.")
* [Auriga Intelligent Alert report](https://servicenow-prod.fluidtopics.net/nQSJ7KPMZhRA30JC0WUapA "Auriga Intelligent Alert is an advanced multivariate machine learning (ML) model that learns from historical issues on your instance to provide real-time insight. Auriga monitors your performance metrics to deliver notifications of noteworthy events or deviations from anticipated data patterns.")
* [Transaction or response metrics](https://servicenow-prod.fluidtopics.net/zO1ipLkzD4Ui4sKzEQk4bg "The metrics provide a performance snapshot of classic UI transactions within the ServiceNow AI Platform.")
* [Database performance metrics](https://servicenow-prod.fluidtopics.net/BR2AN_h8wOEd8ZtqZdLf4A "The metrics provide the database performance snapshot within the ServiceNow AI Platform.")
* [Semaphores performance metrics](https://servicenow-prod.fluidtopics.net/Kk9mReT78mDBECtqFl7MWQ "The metrics provide the key performance indicators calculated at the instance level for the selected duration.")
* [Event queues performance metrics](https://servicenow-prod.fluidtopics.net/gJEASVHBrJdFQHIBS8345w "The metrics provide the event performance snapshot within the ServiceNow AI Platform.")
* [ECC Queue performance metrics](https://servicenow-prod.fluidtopics.net/RGxMtNOGgtVY6Q5itGNFaQ "The metrics provide the ECC Queue performance snapshot within the ServiceNow AI Platform.")
* [Email performance metrics](https://servicenow-prod.fluidtopics.net/bogAIEvZQM6EVgHuNANWkw "The metrics provide the Email performance snapshot within the ServiceNow AI Platform.")
* [Scheduler performance metrics](https://servicenow-prod.fluidtopics.net/mUgSGAMhziXWPxkMp4ZZJQ "The metrics provide the Schedulers performance snapshot within the ServiceNow AI Platform.")
* [Node health performance metrics](https://servicenow-prod.fluidtopics.net/Ym_5QZb7HaUEXusPO0FNVA "The metrics provide the node health performance snapshot within the ServiceNow AI Platform.")
* [Host health performance metrics](https://servicenow-prod.fluidtopics.net/BPg~fi7mWtO2QDvoJtmlbw "The metrics provide the host health performance snapshot within the ServiceNow AI Platform.")
* [Standby replication Lag](https://servicenow-prod.fluidtopics.net/~bnGXSPhIInh_QygPmu8lA "A read replica is a copy of the primary DB that reflects changes to the primary in almost real time, in normal circumstances. The lag represents the database server of the instance that is behind in seconds.")
* [Pool Replication Lag](https://servicenow-prod.fluidtopics.net/GZt7jzZ4mbs0axGHLTG75w "Pool replication lag is the number of seconds that a Standby database or a read replica database lags behind the primary database.")
* [Chat details performance metrics](https://servicenow-prod.fluidtopics.net/3ITlZgnjjx7hFU0jPdggHA "For the operations team to get the insights of current load across main components of AWA channel infrastructure like queues and agents, and to monitor load during events of chat spikes.")
* [Cluster details performance metrics](https://servicenow-prod.fluidtopics.net/gCpPJvTx4G~JcYX9~VAIVA "The metrics provide the cluster details and Encryption status snapshot within the ServiceNow AI Platform.")
* [Load balancer performance metrics](https://servicenow-prod.fluidtopics.net/U6~7lb0jujHirGTJlHHmZA "The metrics provide the load balancer performance snapshot within the ServiceNow AI Platform.")
* [User information metrics](https://servicenow-prod.fluidtopics.net/tzinVKez9tWy7F1KJoK7mg "The metrics provide the user information performance snapshot within the ServiceNow AI Platform.")
* [Instance Data Replication](https://servicenow-prod.fluidtopics.net/ScxZA~8x58vIrm57FTmurg "The Instance Data Replication (IDR) copies data updates from one instance, called the producer instance, to one or more other instances called the consumer instances.")