---
sourceDocument: Australia Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Conversations

# Activity Center Conversations {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Scan all conversations you are included in. Start a conversation any time to ask a question or get advice from your Impact squad.
Conversations is customizable by either the Kanban view or a List View. Several filter options are also available:

* Subject or reference number
* Stakeholder group
* Your conversations or all conversations
* State of conversation, either open or closed

{#conversations__ul_ygb_pqn_gcc}

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* Rearrange the order of the conversation subject the action menu for that lane
* Search by Subject or Reference Number
* Filter by All conversations or by My conversations
* View the state by Open or Closed
{#conversations__ul_vks_4rj_hcc}
* **[Create and manage conversations](https://servicenow-prod.fluidtopics.net/disrWbNG2bmcoEGWwozOug)**   
  Create new Impact conversations or manage existing conversations.