---
sourceDocument: Australia Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/impact

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# HealthScan

# HealthScan for the Impact Delivery Instance {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow HealthScan is a diagnostic tool for the Impact Delivery Instance that helps you understand the current health of your instance, identify potential issues and setbacks, and take quick corrective action.​
Impact uses HealthScan to help you understand and improve the health of your ServiceNow instance. Built on best practice definitions gathered from analyzing thousands of instances, this tool quickly scans your ServiceNow instance to provide data points across five key categories, security, upgradability, performance, manageability, and usability. For information on updates to HealthScan definitions, see [HealthScan definitions](https://servicenow-prod.fluidtopics.net/HpZBJCfoyK3~AgnhAAMl2A "Some HealthScan definitions are deprecated or updated between releases.").

* Improve your understanding of instance health through the use of hundreds of best practice checks
* Reduce technical debt and optimize performance
* Prevent common implementation missteps
{#healthscan__ul_h1q_wkp_z1c}
* **[Diagnose with tech KPIs](https://servicenow-prod.fluidtopics.net/3iwoUBfkJU7olLquObYLsg)**   
  Tech Key Performance Indicators(KPIs) show how closely you're aligned to ServiceNow technical leading practices, offer recommendations for improvement, and help you monitor your instance health.