Catalog item form slot-fill

  • Release version: Yokohama
  • Updated November 20, 2025
  • 1 minute to read
  • With the catalog item form slot-fill skill, Now Assist can automatically complete catalog item forms based on what users search for.

    For instance, if requester looks up a standard laptop with 256 GB storage in silver color, the resulting form will have those specifications already filled in provided they’re part of the form. Requester can quickly review these pre-filled forms, making requests faster and more efficient.

    To enable this feature, activate the catalog item form slot-fill skill so that requesters see their search criteria reflected in the catalog item request forms. As soon as requesters searches for an item, relevant fields in the form are populated with their search information, minimizing repetitive entry and streamlining the request process.

    Pre-filled fields show AI icons to help users validate values populated by Now Assist.

    Note:
    Order guides, as well as the following variables, are not supported:
    • MRVS (Multi-Row Variable Sets)
    • Custom and custom with labels
    • Attachments
    • Masked
    • Break
    • Container
    • UI page
    • HTML