---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use prompt assistance

# Use prompt assistance {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use prompt assistance to get a jump start with your prompt development by selecting an example from the prompt library or using Now Assist to generate one.

## Before you begin

Role required: sn_skill_builder.admin

## Procedure

1. Navigate to AllAI Skill KitHome.
2. Create a new skill or select the skill that you want to use prompt assistance for.
3. Select the prompt assistance icon.![Prompt assistance icon]()
4. Select the Library tab to search for a prompt from the prompt library.  
5. 
6. Select the AI generated tab to have AI help you create a prompt based on your needs.  
**Related tasks**   

* [Create a skill](https://servicenow-prod.fluidtopics.net/STS2~EcquBF4Ct8rn6jb1w "Create a custom skill for Now Assist. Creating a custom skill enables you to have greater flexibility with Now Assist's generative AI capabilities.")
* [Create a prompt](https://servicenow-prod.fluidtopics.net/qTSu5eX_BswhzP62OfCoQA "After you create a custom skill, create a prompt. Creating a prompt enables you to choose what skill inputs to use, as well as the type of tool.")
* [Test a prompt](https://servicenow-prod.fluidtopics.net/JRdaUKARJHETKgOWLhNtCA "After you create a prompt for your custom skill, test the prompt template before you finalize it. Testing the prompt verifies that you’re seeing the expected prompt results before it’s activated.")
* [Evaluate a prompt](https://servicenow-prod.fluidtopics.net/AxwF9HFZ~8nfhKUMWf6riA "Use the AI Skill Kit evaluation tools to evaluate the effectiveness of your skill prompts.")
* [Finalize and publish a skill](https://servicenow-prod.fluidtopics.net/arwqW2eolVhkf5DbBKjcuw "When you’re satisfied with your prompt, you can publish your custom skill. Publishing the skill enables a Now Assist admin to activate it.")
* [Activate a skill](https://servicenow-prod.fluidtopics.net/WqOZ2s0eX644czKjibKzNA "After you create and publish a custom skill, you must activate it in AI Admin Hub. Activating the skill enables you to trigger the skill within the UI.")
* [Call a custom skill from a script](https://servicenow-prod.fluidtopics.net/hKRWNfxvqfCFUlM_NfiOgQ "You can use a script to call a custom skill.")

*[\>]: and then


