---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Agentic AI - Assessment dashboard tab

# Agentic AI - Assessment dashboard tab {#ariaid-title1}

Release version: Yokohama  
Updated September 18, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Now Assist Readiness Evaluation Dashboard's Agentic AI - Assessment tab helps determine agentic AI readiness for IT Service Management (ITSM) and Customer Service Management (CSM) by delivering automated, data-driven insights.  
Note:  
For results to appear in this dashboard, ensure that you have completed the configuration steps first. For more information on configuration, see [Configuring Now Assist Readiness Evaluation](https://servicenow-prod.fluidtopics.net/L0xvPO2tssLw8wRNbI24Cw "Run the scheduled jobs and complete the Now Assist Readiness Evaluation guided setup configuration steps before viewing the generative AI and agentic AI assessment results.").

The following list describes details of the Agentic AI - Assessment dashboard tab.

Total Issues
:   This area of the dashboard shows the total issues identified.

Issues - Trends
:   This area of the dashboard shows the trends over time in a bar chart for the products that need the most attention before implementation.

Total Estimated Effort (Days)
:   This area of the dashboard shows the total estimated work effort in development days.

Estimated Effort - Categorized
:   This area of the dashboard shows the estimated work effort needed to correct the issues for each product, depending on the issue
    category, in a bar chart.

Issues - Categorized
:   This area of the dashboard shows the percentage of each issue category for each product in a bar chart.

Estimated Effort - Trends
:   This area of the dashboard shows the trends over time in a bar chart for each products' estimated work effort.
Figure 1. Example of the Now Assist Readiness Evaluation Dashboard's Agentic AI - Assessment