---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Change the large language model (LLM) for a use case

# Change the large language model (LLM) for a use case {#ariaid-title1}

Release version: Yokohama  
Updated July 15, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Choose a large language model (LLM) used to generate predictions for extraction and Q\&A use cases.

## Before you begin

* Set up a use case for the document extraction or document Q\&A skill. For more information, see [Set up a use case for Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/64PKam3SU69d81HhwuPrfQ "Create a use case record to define a document you want to process with Now Assist in Document Intelligence.").
* Role required: sn_docintel.manager
{#change-llm-for-use-case__ul_ef2_ckl_zfc}

## About this task

Third-party LLM providers are available for Now Assist skills and AI agents in addition to Now LLM Service. For more information on LLMs in Now Assist, see [Manage large language models](https://servicenow-prod.fluidtopics.net/ud5nbQeoJ4KZubAu5ahFug "Access and select the LLM (large language model) provider used for various Now Assist skills. The selection impacts all the skills within the capability.").

For each Now Assist in Document Intelligence use case, only one LLM can be enabled at a time. Now Assist employs the selected LLM when processing documents for the use case.

## Procedure

1. Navigate to AllNow Assist AdminSkills.
2. In the workflow list, select Platform.
3. In the Platform skills list, find the applicable document intelligence skill and select Edit in the options menu ( ![Field options menu icon]()).
4. Select the use case you would like to configure.
5. Click the settings icon (![Use case settings icon]()).
6. On the Manage LLMs screen, select the LLM provider.
7. Select Save.

## Result

The selected LLM is enabled for the use case.
**Related tasks**   

* [Activate a Now Assist in Document Intelligence skill](https://servicenow-prod.fluidtopics.net/nUkR7e6qicpdpdmM8y7Stg "Activate the Now Assist in Document Intelligence skills that agents can use to help analyze and extract information from documents with generative AI.")
* [Set up a use case for Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/64PKam3SU69d81HhwuPrfQ "Create a use case record to define a document you want to process with Now Assist in Document Intelligence.")
* [Turn on Full automation mode for a document extraction use case](https://servicenow-prod.fluidtopics.net/WyApDKvji3qwqnSQahUeDA "Turn on Full automation mode to automatically complete and submit document tasks without an agent review. Full automation mode is turned off by default in document extraction use cases.")
* [Edit a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/7Rxg2z0DjSHn78_DnaRDUQ "Edit a use case to change the name, fields, and integrations.")
* [Make a copy of a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/wIpGGefy3mBegA93Oo15xQ "Make a copy of a use case to save time when you need to create a new use case with a similar structure.")
* [Deactivate a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/G4qxF1~lJBANnHXSSYhL0w "Deactivate a use case that you don’t want to use for your documents.")
* [Delete a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/g7IxVqaFxMeVdaX1qgTldQ "Delete a use case when it is no longer needed for your documents.")

*[\>]: and then