---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# AI assets on by default

# Now Assist skills, agents, and agentic workflows on by default {#ariaid-title1}

Release version: Yokohama  
Updated June 9, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read  
Starting with the Zurich Patch 4 release, some Now Assist skills, agents, and agentic workflows are turned on by default.
Important:  
Some Now Assist skills, agents, and agentic workflows are turned on by default. The default behavior works as follows:

New customers
:   When you install a Now Assist product, designated skills, agents, or agentic workflows are turned on automatically.

Existing customers who are upgrading (starting with Yokohama Patch 4)

:   There is no change to skills, agents, or agentic workflows that are currently enabled and customized.An AI asset is turned on if:

    * The Now Assist plugin is installed, but the asset was never turned on.
    * An admin has never adjusted roles for the skill.

    {#now-assist-skills-on-by-default__ul_yvc_bvq_g3c}  
    An AI asset is not turned on if:

    * The asset was previously turned on, and then turned off again.
    * An admin has adjusted roles for the asset.
{#now-assist-skills-on-by-default__ul_zvc_bvq_g3c}  
Note:  
Some workflow skills support Now Assist functionality. Deactivating these skills may negatively impact some features. {#now-assist-skills-on-by-default__table_yz3_mqd_dbc__entry__5}

| Product | Type | Asset name | Effective date | Release notes |
|-|-|-|-|-|
| [Impact](https://www.servicenow.com/docs/access?context=impact-landing-page&version=yokohama&pubname=yokohama-impact&ft:locale=en-US) | Skill | Outcome summarization | January 20, 2026 | [https://www.servicenow.com/docs/access?context=impact-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=impact-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/access?context=now-assist-apo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Invoice case summarization](https://www.servicenow.com/docs/access?context=now-assist-summarize-apo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/access?context=now-assist-apo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Purchase order summarization](https://www.servicenow.com/docs/access?context=now-assist-fsc-summarize-po&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Collaborative Work Management (CWM) (CWM)](https://www.servicenow.com/docs/access?context=now-assist-for-cwm-landing&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Doc generation](https://www.servicenow.com/docs/access?context=generate-summarize-and-refine-content-of-docs-with-now-assist&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Collaborative Work Management (CWM) (CWM)](https://www.servicenow.com/docs/access?context=now-assist-for-cwm-landing&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Task generation](https://www.servicenow.com/docs/access?context=generate-tasks-cwm-docs-now-assist&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | Skill | [Configuration item (CI) summarization](https://www.servicenow.com/docs/access?context=na-cmdb-agent-ci-summarizer&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | Skill | [Manage duplicate CIs](https://www.servicenow.com/docs/access?context=now-assist-cmdb-mng-dupe-cis-skill&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | Skill | [Service Graph Connector diagnosis](https://www.servicenow.com/docs/access?context=now-assist-sgc-diagnose&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | Agentic workflow | [Search CMDB](https://www.servicenow.com/docs/access?context=na-cmdb-awf-search&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US) | January 20, 2026 |   |
|   | Skill | Spoke generation | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-creator-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-creator-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | ADR DOC actions | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | ADR DOC summarization | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Business application insights | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Operational Sustainability (formerly ESG)](https://www.servicenow.com/docs/access?context=now-assist-for-esg&version=yokohama&pubname=yokohama-environmental-social-governance&ft:locale=en-US) | Skill | [Extract data from utility invoices](https://www.servicenow.com/docs/access?context=extract-data-from-utility-invoices&version=yokohama&pubname=yokohama-environmental-social-governance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Hardware Asset Management (HAM)](https://www.servicenow.com/docs/access?context=now-assist-ham&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Agent | User resolution mapping agent | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-ham-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-ham-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Hardware Asset Management (HAM)](https://www.servicenow.com/docs/access?context=now-assist-ham&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Agentic workflow | [Help repair hardware assets](https://www.servicenow.com/docs/access?context=now-assist-ham-repair-agent-workflow&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-ham-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-ham-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Incident summarization | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Common control objective creation](https://www.servicenow.com/docs/access?context=take-actions-on-the-recommendations-for-similar-control-objectives&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Agent | [Control objective change agent](https://www.servicenow.com/docs/access?context=update-impacted-control-objectives-AI&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Agentic workflow | [Get regulatory analysis](https://www.servicenow.com/docs/access?context=get-rcm-reg-insight&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Agentic workflow | [Generate regulatory action plans](https://www.servicenow.com/docs/access?context=generate_regulatory_action_plans&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Issue summarization](https://www.servicenow.com/docs/access?context=summarize-an-issue&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Recommendation of similar control objectives](https://www.servicenow.com/docs/access?context=generate-recommendation-for-a-new-control-objective&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert summarization](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted citations](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted control objectives](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted controls](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted policies](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Agent | Regulatory change task planning agent | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Risk assessment summarization](https://www.servicenow.com/docs/access?context=generate-risk-assessment-summary-genai&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Risk event summarization](https://www.servicenow.com/docs/access?context=generate-risk-event-summary-in-the-risk-workspace&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Agent | [Risk suggestion AI agent](https://www.servicenow.com/docs/access?context=identify-risks-for-entity&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Agentic workflow | [Suggest potential risks](https://www.servicenow.com/docs/access?context=identify-risks-for-entity&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | [Change request summarization](https://www.servicenow.com/docs/access?context=summarize-change-now-assist&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Operations Management (ITOM)](https://www.servicenow.com/docs/access?context=now-assist-itom&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | Skill | [Alert analysis](https://www.servicenow.com/docs/access?context=alert-summarization-now-assist&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Operations Management (ITOM)](https://www.servicenow.com/docs/access?context=now-assist-itom&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | Skill | [Alert investigation](https://www.servicenow.com/docs/access?context=nai-analyze-past-incidents&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Operations Management (ITOM)](https://www.servicenow.com/docs/access?context=now-assist-itom&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | Skill | [Service Mapping Candidate](https://www.servicenow.com/docs/access?context=now-assist-itom-analyze-potential-impact-workflow&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Operations Management (ITOM)](https://www.servicenow.com/docs/access?context=now-assist-itom&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | Skill | [Service Mapping Candidates Impact](https://www.servicenow.com/docs/access?context=now-assist-itom-analyze-potential-impact-workflow&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Operations Management (ITOM)](https://www.servicenow.com/docs/access?context=now-assist-itom&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | Agentic workflow | [Manage alerts autonomously](https://www.servicenow.com/docs/access?context=itom-autonomous-operator-workflow&version=yokohama&pubname=yokohama-it-operations-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itom-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | [Chat summarization](https://www.servicenow.com/docs/access?context=generate-chat-summary-interaction-now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | [Incident summarization](https://www.servicenow.com/docs/access?context=summarize-incident-now-assist&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | Investigate boot time issues | May 5, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | Investigate Zoom call quality issues | May 5, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | [Summarize a change request](https://www.servicenow.com/docs/access?context=summarize-change-now-assist&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | [Summarize a chat conversation](https://www.servicenow.com/docs/access?context=generate-chat-summary-interaction-now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | Skill | [Summarize an incident](https://www.servicenow.com/docs/access?context=summarize-incident-now-assist&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Legal matter summarization | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Legal request summarization | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Agentic workflow | Triage legal requests | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Operational Technology (OT) Manager Foundation](https://www.servicenow.com/docs/access?context=now-assist-for-otm-landing&version=yokohama&pubname=yokohama-operational-technology&ft:locale=en-US) | Agentic workflow | [Import OT device spreadsheet into OT CMDB](https://www.servicenow.com/docs/access?context=now-assist-otm-aiagents-import-ot-device-workflow&version=yokohama&pubname=yokohama-operational-technology&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-otm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-otm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Operational Technology (OT) Manager Foundation](https://www.servicenow.com/docs/access?context=now-assist-for-otm-landing&version=yokohama&pubname=yokohama-operational-technology&ft:locale=en-US) | Skill | [Search for a related record](https://www.servicenow.com/docs/access?context=search-related-records-ot-cmdb-tables-now-assist-otm&version=yokohama&pubname=yokohama-operational-technology&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-otm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-otm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Common control objective creation](https://www.servicenow.com/docs/access?context=privacy-take-actions-on-the-recommendations-for-similar-control-objectives&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=grc-privacy-management-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Control objective impact analyzer](https://www.servicenow.com/docs/access?context=identify-control-objectives-impacted-by-citation-updates&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=grc-privacy-management-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Recommendation of similar control objectives](https://www.servicenow.com/docs/access?context=privacy-generate-recommendation-for-a-new-control-objective&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=grc-privacy-management-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [Risk assessment summary](https://www.servicenow.com/docs/access?context=privacy-generate-risk-assessment-summary&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=grc-privacy-management-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Security Incident Response (SIR)](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Correlation insights generation](https://www.servicenow.com/docs/access?context=generating-insights-for-now-assist-for-security&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Security Incident Response (SIR)](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Post-incident analysis](https://www.servicenow.com/docs/access?context=generate-pia-report-now-assist-security-incident&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Security Incident Response (SIR)](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Resolution notes generation](https://www.servicenow.com/docs/access?context=generate-closure-notes-si-now-assist-sec-incident&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Security Incident Response (SIR)](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Security incident quality assessment](https://www.servicenow.com/docs/access?context=na-sir-quality-assessment&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Security Incident Response (SIR)](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Security incident recommended actions](https://www.servicenow.com/docs/access?context=generate-recommended-actions-now-assist-for-security&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Security Incident Response (SIR)](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Security incident summarization](https://www.servicenow.com/docs/access?context=summarize-security-incident-now-assist-sec-incident&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [Contract entitlement data extraction](https://www.servicenow.com/docs/access?context=extract-entitlements-from-contracts-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | May 05, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [Publisher compliance summarization](https://www.servicenow.com/docs/access?context=summarize-publisher-compliance-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [Product compliance summarization](https://www.servicenow.com/docs/access?context=summarize-product-compliance-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [Recommended actions](https://www.servicenow.com/docs/access?context=recommended-actions-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [Error log summarization](https://www.servicenow.com/docs/access?context=troubleshooting-saas-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | April 09, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [Error resolution recommendation](https://www.servicenow.com/docs/access?context=troubleshooting-saas-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | April 09, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Agentic workflow | [Reclamation rule creation](https://www.servicenow.com/docs/access?context=now-assist-sam-create-software-reclamation-rule-workflow&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Agentic workflow | [Removal candidate evaluation](https://www.servicenow.com/docs/access?context=now-assist-sam-evaluate-removal-candidate-workflow&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | Skill | [SaaS user resolution](https://www.servicenow.com/docs/access?context=automate-userresolution-saas-now-assist-sam&version=yokohama&pubname=yokohama-it-asset-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [EAP doc summarization](https://www.servicenow.com/docs/access?context=summarize-and-refine-docs-content-in-eap&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Feedback summarization](https://www.servicenow.com/docs/access?context=feedback-summary-sentiment-topics&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Identify similar records](https://www.servicenow.com/docs/access?context=identify-similar-demand-records&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Agentic workflow | [Monitor project tasks](https://www.servicenow.com/docs/access?context=na-spm-task-monitoring-usecase&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Multi feedback summarization](https://www.servicenow.com/docs/access?context=feedback-summary-sentiment-topics&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Planning item doc summarization](https://www.servicenow.com/docs/access?context=summarize-documents-genai-skill-spw&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Project doc summarization](https://www.servicenow.com/docs/access?context=summarize-doc-content-genai-skill-pw&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Project insights generation](https://www.servicenow.com/docs/access?context=email-project-summary-skill-pw&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Refine records](https://www.servicenow.com/docs/access?context=refine-text-with-write-planning-item-skill&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Strategic Portfolio Management](https://www.servicenow.com/docs/access?context=now-assist-spm&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | Skill | [Target generation](https://www.servicenow.com/docs/access?context=generate-targets-for-goal&version=yokohama&pubname=yokohama-it-business-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Negotiation summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Procurement case summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Purchase requisition summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Sourcing event summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Sourcing request summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Supplier Lifecycle Operations (SLO)](https://www.servicenow.com/docs/access?context=now-assist-slo&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | Skill | [Supplier case summarization](https://www.servicenow.com/docs/access?context=now-assist-slo-summarize-case&version=yokohama&pubname=yokohama-source-to-pay-operations&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Third-party Risk Management (TPRM)](https://www.servicenow.com/docs/access?context=now-assist-tprm&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | Skill | [TPRM issue summarization](https://www.servicenow.com/docs/access?context=create-a-summary-of-issue&version=yokohama&pubname=yokohama-governance-risk-compliance&ft:locale=en-US) | January 20, 2026 |   |
| [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | Generate remediation assistance | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Now Assist recommendation](https://www.servicenow.com/docs/access?context=sem-approval-recommendation-skill&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [SEM insights](https://www.servicenow.com/docs/access?context=sem-insights-skill&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [SPC setup connector](https://www.servicenow.com/docs/access?context=using-now-assist-api-connector&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Suggest vulnerability solutions](https://www.servicenow.com/docs/access?context=solutions-now-assist-vulnerability-response&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Unified Security Exposure Management](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | Skill | [Vulnerable item deduplication](https://www.servicenow.com/docs/access?context=dedupe-host-vi-now-assist-vulnerability-response&version=yokohama&pubname=yokohama-security-management&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=secops-now-assist-security-operations-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Contracts query enhancer | January 20, 2026 | [https://www.servicenow.com/docs/access?context=cmpro-na-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=cmpro-na-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Duration to days converter | January 20, 2026 | [https://www.servicenow.com/docs/access?context=cmpro-na-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=cmpro-na-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
|   | Skill | Search contract with contextual input | January 20, 2026 | [https://www.servicenow.com/docs/access?context=cmpro-na-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=cmpro-na-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-in-platform-analytics&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | Skill | [Analytics follow-up generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-in-platform-analytics&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | Skill | [Analytics hidden insights generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-in-platform-analytics&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | Skill | [Analytics insights generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-in-platform-analytics&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | Skill | [Analytics query generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=yokohama&pubname=yokohama-now-intelligence&ft:locale=en-US) | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [AI agents](https://servicenow-prod.fluidtopics.net/zFjWc7J1q~Y_Nd5Qmtpr0w "The ServiceNow Now Assist AI agents are entities that mimic human-like intelligence by using large language models (LLMs). AI agents can perform tasks that range from simple automated responses to complex problem solving. By using AI agents, you can reduce the workloads of your live agents and help increase their productivity.") | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [Conversational Help](https://servicenow-prod.fluidtopics.net/kcuZV7BwHRFJxDbR0MHECg "This skill uses Generative AI application capabilities to provide answers to the questions on the Now Assist panel.") | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Custom skills | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [Extract information from documents](https://servicenow-prod.fluidtopics.net/zLSgGjVHxDV0zCyidTJgIQ "The extract information from documents skill allows you to use Now Assist predictions to extract information from document and image files.") | May 05, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [Multimodal chat](https://servicenow-prod.fluidtopics.net/WgPva135vzTQIood8lSHcA "Document Intelligence helps you to quickly and accurately classify and extract information from documents using artificial intelligence (AI).") | May 05, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Now Assist Multi-Turn Catalog Ordering | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-va-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-va-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Now Assist Q\&A Genius Results | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-va-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-va-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Now Assist Topics | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-va-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-va-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/~SLYqs2GCXQmjU35G5iE0g "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Subflows and actions | January 20, 2026 | [https://www.servicenow.com/docs/access?context=now-assist-va-rn\&version=yokohama\&pubname=yokohama-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=now-assist-va-rn&version=yokohama&pubname=yokohama-release-notes&ft:locale=en-US) |
[Table 1. Now Assist AI assets that are on by default]

{#now-assist-skills-on-by-default__table_yz3_mqd_dbc}