---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Explore the third-party LLMs and regions

# Explore the third-party LLMs and regions {#ariaid-title1}

Release version: Yokohama  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Explore all the scenarios for configuring the third-party LLMs and SLMs based on the regions.

## Configuration overview {#exploring-third-party-llms-and-data-routing-configuration__section_xcn_1lb_yfc}

These are the few scenarios to consider when configuring LLMs:

APJC, AMS \& EMEA regions
:   LLMs follow regional data routing configurations, as there's no global routing option and you can view all the allowed providers

Regulated markets
:   The Data routing configuration isn't available, and the list of allowed providers is limited. You can view the allowed provider, but only in a read-only format

Activating Fallback enables AI systems supported by your approved providers to stay active by using their default providers. Manually deactivating Fallback ensures that these AI systems remain inactive.

For information about Data routing, Fallback, Spillover and Impact summary, see [Explore AI model providers](https://servicenow-prod.fluidtopics.net/44XjAHaTF5xLg2IPT8o31w "Explore the AI model providers section in AI Control Tower.")

For information on configuring of third-party LLMs for APJC region, see [Configure third-party LLMs using AI Control Tower](https://servicenow-prod.fluidtopics.net/gNXvjOyZ_IFOjCD2WO3CgA "Use the AI Control Tower to configure third-party LLMs based on the data routing configuration for the APJC region..")