---
sourceDocument: Yokohama Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/intelligent-experiences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Activate a Now Assist in Document Intelligence skill

# Activate a Now Assist in Document Intelligence skill {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Now Assist in Document Intelligence skills that agents can use to help analyze and extract information from documents with generative AI.

## Before you begin

Now Assist in Document Intelligence skills are turned on by default. The skills will be automatically available to appropriate role users for the application. The new default behavior works as follows:

New customers
:   When you install a Now Assist product, designated skills are turned on automatically.

Existing customers who are upgrading (starting with Australia Patch 1)
:
    There is no change to skills that are currently enabled and customized. A skill is turned on if:

    * The Now Assist plugin is installed, but the skill was never turned on.
    * An admin has never adjusted roles for the skill.
    {#activate-now-assist-in-document-intelligence-skill__ul_oxd_byg_m3c}

    A skill is not turned on if:

    * The skill was previously turned on, and then turned off again.
    * An admin has adjusted roles for the skill.
    {#activate-now-assist-in-document-intelligence-skill__ul_hst_xxg_m3c}

    For more information, see [Now Assist skills, agents, and agentic workflows on by default](https://servicenow-prod.fluidtopics.net/VZzMi7hgvQqeKtwjRWWqjg "Starting with the Zurich Patch 4 release, some Now Assist skills, agents, and agentic workflows are turned on by default.").

Before activating a document intelligence skill in Now Assist, the following applications and their respective plugins must be installed.

* Now Assist

  For more information, see [Install Now Assist plugins](https://servicenow-prod.fluidtopics.net/~ap0AiMsRoTIDQrOaHfB4w "Install Now Assist plugins to enable generative AI on your instance.").
* Document Intelligence

  For more information, see [Install Document Intelligence](https://servicenow-prod.fluidtopics.net/grgyQJi4808fuQJTyYYKkQ "You can install Document Intelligence (sn_docintel) and Document Intelligence Admin (sn_docintel_admin) if you have the admin role. The sn_docintel_admin application installs related ServiceNow Store dependencies if they aren’t already installed.").
* Now Assist in Document Intelligence

  For more information, see [Install Now Assist plugins](https://servicenow-prod.fluidtopics.net/~ap0AiMsRoTIDQrOaHfB4w "Install Now Assist plugins to enable generative AI on your instance.").
{#activate-now-assist-in-document-intelligence-skill__ul_rdl_myx_ydc}

Role required: admin

## Procedure

1. Navigate to AllNow Assist AdminSkills.
2. In the workflow list, select Platform.
3. In the list of Platform skills, select Activate skill for the document intelligence skill that you want to activate.  
   The guided use case setup opens.
4. Create a use case.
   1. To create a new use case, follow the steps in [Set up a use case for Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/64PKam3SU69d81HhwuPrfQ "Create a use case record to define a document you want to process with Now Assist in Document Intelligence.").
   2. Select Save and continue.
   {#activate-now-assist-in-document-intelligence-skill__substeps_fdt_lzx_ydc}
5. Review and activate.
   1. Review the configuration selections you've made for the skill.
   2. **Optional:** Select Back to return to a previous step and make a change.
   3. Select Activate.
   {#activate-now-assist-in-document-intelligence-skill__substeps_k43_nzx_ydc}

## Result

The skill is active and available to the selected user roles.
**Related tasks**   

* [Set up a use case for Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/64PKam3SU69d81HhwuPrfQ "Create a use case record to define a document you want to process with Now Assist in Document Intelligence.")
* [Turn on Full automation mode for a document extraction use case](https://servicenow-prod.fluidtopics.net/WyApDKvji3qwqnSQahUeDA "Turn on Full automation mode to automatically complete and submit document tasks without an agent review. Full automation mode is turned off by default in document extraction use cases.")
* [Change the large language model (LLM) for a use case](https://servicenow-prod.fluidtopics.net/k96K3aT4nDoo1T8F61uAkQ "Choose a large language model (LLM) used to generate predictions for extraction and Q&A use cases.")
* [Edit a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/7Rxg2z0DjSHn78_DnaRDUQ "Edit a use case to change the name, fields, and integrations.")
* [Make a copy of a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/wIpGGefy3mBegA93Oo15xQ "Make a copy of a use case to save time when you need to create a new use case with a similar structure.")
* [Deactivate a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/G4qxF1~lJBANnHXSSYhL0w "Deactivate a use case that you don’t want to use for your documents.")
* [Delete a use case in Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/g7IxVqaFxMeVdaX1qgTldQ "Delete a use case when it is no longer needed for your documents.")

*[\>]: and then