Supporting information for ServiceNow AI Lens

  • Release version: Yokohama
  • Updated March 20, 2025
  • 1 minute to read

    • Get a quick overview of the important information that is related to the ServiceNow AI Lens application.

    Supported versions

    ServiceNow AI Lens is supported from Yokohama Patch 6 and Zurich Patch 1.

    Supported user interfaces

    To scan artifacts such as images, screens, websites, and applications using Now Assist, install the ServiceNow AI Lens application and then activate the ServiceNow AI Lens skill. For more information, see Configure ServiceNow AI Lens.

    The ServiceNow AI Lens application includes the skills that are listed in the following table.

    Table 1. ServiceNow AI Lens skill supported interfaces
    Interface Skill
    • Core UI
    • Desktop
    		 ServiceNow AI Lens skill

    Licensing requirements

    The ServiceNow AI Lens application requires a Now Assist for Creator or Now Assist for Platform license.

    Application information

    Activate the ServiceNow AI Lens store app (com.sn_ai_lens) to use the ServiceNow AI Lens skill.

    This store app has the following dependencies:
    • ServiceNow AI Lens Core (sn_app_lens_core)
    • Now Assist for Platform (sn_genai_platform)