Components installed with Healthcare Operations Core

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • Several types of components such as tables, user roles, and business rules are installed when you activate the Care Team Operations plugin.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Tables installed with Healthcare Operations Core

    Table name Description
    Healthcare Operations Core case (hco_case)

    Abstract case type that provides a foundation to extend from when building your own operational request types.

    Base roles installed with Healthcare Operations Core

    Role Contains Description
    sn_hco.admin
    • sn_csm_agent
    • sn_service_org.writer
    • sn_bus_loc.ibl_writer
    • sn_csm_case_types.service_definition_admin
    • sn_hcls.foundation_data_writer
    • view_changer
    Has access to create, view, edit and manage healthcare provider, organization, location, and roles
    sn_hco.care_team_member
    • sn_customerservice.service_organization_contributor
    • sn_hcls.foundation_data_viewer
    Has access to create and view healthcare cases.
    sn_hco.care_team_manager
    • sn_hco.care_team_member
    • sn_customerservice.svc_location_manager_contributor

    Has access to create and view healthcare cases.

    can add members to the care unit.

    sn_hco.viewer sn_hcls.foundation_data_viewer Has access to view healthcare cases.
    sn_hco.loc_support_agen sn_bus_loc.svc_location_support_agent Views, tracks, and resolves all cases within their assignment group.

    Plugins installed with Healthcare Operations Core

    Plugin name Description

    Care Team Portal

    (com.sn_cto_sp )

    Provides a portal experience for Healthcare Operations Core users to create requests for supporting departments, manage teams, and gain visibility into submitted requests.

    Healthcare and Life Sciences Service Management Core

    (sn_hcls)

    Provides the Healthcare and Life Sciences data model for Healthcare and Life Sciences industry products.

    Business rules installed with Healthcare Operations Core

    Business rules name Description
    HCLS Org Loc Association duplicate check Ensures that Healthcare locations are associated with healthcare organizations only once
    Set HCLS location from CMN location

    Sets the corresponding Healthcare location of selected cmn_location.