---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Assign roles to Healthcare Operations Core users

# Assign roles to Healthcare Operations Core users {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign specific roles to give Healthcare Operations Core users visibility into healthcare organizations and the hierarchies they manage.

## Before you begin

Role required: admin

## About this task

Roles control access to features, capabilities, and data in the Healthcare Operations Core application.  
You can assign roles to individual users or groups. When you apply roles to groups, the members of those groups inherit those roles.  
Note:  
User roles can be configured during the initial setup process for retail organizations or at any time thereafter as needed. User roles can be configured during the initial setup process for retail organizations or at any time thereafter as needed.

**Example:** You could create a group called "HCO Team Members" and assign the role sn_hco.care_team_member to the group. Then, when importing users, you would associate the users that are care team members with this
group.  
Note:  
This group doesn't give them direct access to care team operations -- they'll still need to be associated with a healthcare organization as a member and assigned responsibilities.

For instructions on assigning roles to groups, see [Create a group for all team members in Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/rssuN8xwZL3Fp27PrfiYAA "Create a group for team members with the sn_hco.care_team_member role assigned so that users added to this group will inherit the collection of roles for Healthcare Operations Core.")

|-|-|-|
| sn_hco.care_team_member | * sn_customerservice.service_organization_contributor * sn_hcls.foundation_data_viewer {#assign-roles-cto-users__ul_x3v_gbg_d2c} | Has access to create and view healthcare cases. |
| sn_hco.care_team_manager | * sn_hco.care_team_member * sn_customerservice.svc_location_manager_contributor {#assign-roles-cto-users__ul_y3v_gbg_d2c} | Has access to create and view healthcare cases can add members to the care unit |
[Table 1. Roles included with Healthcare Operations Core]

{#assign-roles-cto-users__table_w3v_gbg_d2c}

## Procedure

1. Navigate to AllUser AdministrationUsers.
2. In the Roles related list, select Edit.
3. In the Collection list, select the desired roles, and then select Add.
4. Select Save.

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