---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Configuring credentials in the Redox engine for sending requests to a ServiceNow instance

# Configuring credentials in the Redox engine for sending requests to a ServiceNow instance {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You configure your ServiceNow instance credentials in the
Redox engine for sending requests to a ServiceNow
instance.  
Important:  
Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.  
As a Redox administrator, configure your ServiceNow instance credentials in the Redox engine to send requests to a ServiceNow instance. For more information, see the [Redox
documentation](https://docs.redoxengine.com/).  
Note:  
To send requests to a ServiceNow instance from the Redox engine, ensure that you enter the REST API URL in the following format: `https://<instance
name>/api/sn_redox/v1/redox_webhook_callbacks`.

In the Redox engine, a request is determined by the event type and workflow
setup for your integration. For more information, see [Supported data models and event types for
Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/FZhEXtVCqSjTbgna5~OGjw "In the Redox engine, a request is determined by the event type and workflow set up for your integration.").