---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Install

# Install Healthcare and Life Sciences Service Management Core {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can install the Healthcare and Life Sciences Service Management Core application
(sn_hcls) if you have the admin role. The application includes demo data Healthcare and Life Sciences Service Management Core and installs related ServiceNow® Store applications and plugins if they are not already
installed.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).

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Role required: admin

## About this task

The following items are installed with Healthcare and Life Sciences Service Management Core:

* Roles
* Tables
* Plugins
* ServiceNow Store applications
* Business rules
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The Healthcare and Life Sciences Service Management Core application is dependent on the Product Catalog Management Core, CIWF UI Components, and Industry Core applications.

Review all the plugins in this image that are activated by installing the Healthcare and Life Sciences Service Management Core application:

For more information, see [Components installed with Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/3cLGWP~vxW_WLrWhak7Ewg "Several types of components are installed with installation of the Healthcare and Life Sciences Service Management Core application, including user roles, tables, plugins, ServiceNow Store applications, and business rules.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Healthcare and Life Sciences Service Management Core application (sn_hcls) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the
   application, you might have to request it from the ServiceNow Store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
3. Select Install.
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