---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Healthcare Operations Case overview

# Healthcare Operations Case overview {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Healthcare Operations Case \[sn_hco_case\] enables streamlined support for operational healthcare use cases.

The Healthcare Operations Case \[sn_hco_case\] table is an abstract, extendable table that stores healthcare operations-related cases. It provides a foundation for extending and building your own operational request types.

The Healthcare Operations Case type enables streamlined support for operational healthcare use cases by enabling administrators to create case types for use with the Care Team Portal.

By associating these cases with healthcare organizations, care team members can view all cases created for their team, unit, or healthcare organization.

For information on configuring the Healthcare Operations Case for your operational use cases, see [Configuring Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/JSr5UanMmucWqfZ~mAcBVA "Set up the Healthcare Operations Core application.").