---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Creating procedure request cases as a contributor

# Creating procedure request cases as a contributor {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create procedure request cases for your patients from a service portal as a user with
the contributor profile.  
Important:  
Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

Your administrator can configure the option for creating procedure request cases. By default,
the option is available from the Case menu on the Consumer Service Portal page. If you
have the [contributor role in CSM](https://www.servicenow.com/docs/access?context=csm-contributor-user-roles&version=yokohama&pubname=yokohama-customer-service-management&ft:locale=en-US), you can use the option
to create procedure request cases from your Consumer Service Portal.