---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Healthcare and Life Sciences Service Management

# Healthcare and Life Sciences Service Management {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
With the ServiceNow®
Healthcare and Life Sciences Service Management applications, streamline the patient and care
team workflows with playbooks and case management.

Healthcare and Life Sciences Service Management includes the following applications:

[Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/yMw8bWR7J5HNbMGKMZ3qkw "With the ServiceNow Healthcare and Life Sciences Service Management Core application, deliver a seamless digital experience for your users and streamline healthcare operations with automated processes.")
:   Deliver a seamless digital experience for your users and streamline healthcare operations
    with automated processes.

[Pre-Visit Management](https://servicenow-prod.fluidtopics.net/uq9OLa~tY9h8rnyJe2OQvA "With the ServiceNow Pre-Visit Management application, streamline the scheduling process of procedure requests for patients and increase visibility to pre-authorization approvals prior to scheduled procedures.")
:   Streamline the scheduling process of procedure requests for patients and increase visibility
    to pre-authorization approvals prior to scheduled procedures.

[Patient Support Services](https://servicenow-prod.fluidtopics.net/rUh5axhAs8V7hkNaRm2Y2w "With the ServiceNow Patient Support Services application, streamline the patient onboarding, education, and engagement for various patient support services such as discount plans, adherence programs, opioid, and diabetes management.")
:   Streamline the patient onboarding, education, and engagement for various patient support
    services such as discount plans, adherence programs, opioid, and diabetes management.

[Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/cZlyaYO6uFqwtWcrCuV7YA "The ServiceNow Vaccine Administration Management application provides a workflow for users, healthcare providers, and clinicians to manage vaccinations for infectious diseases, such as COVID-19, from start to finish.")
:   Manage vaccinations for infectious diseases from start to finish.

[Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/ySMZwKm8vIoIydR0UaXYtA "With the ServiceNow Redox Inbound Integration application, use the real-time bidirectional data exchange with external healthcare systems via the Redox platform​.")
:   Use the real-time bidirectional data exchange with external healthcare systems via the Redox platform​.