---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Vaccine Administration Management

# Vaccine Administration Management {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Vaccine Administration Management

The ServiceNow Vaccine Administration Management application streamlines the end-to-end management of vaccinations for infectious diseases such as COVID-19.
It provides a structured workflow for users, healthcare providers, and clinicians to efficiently handle vaccination processes.
Show full answer Show less  

## Key Features

* **Predefined Content and Workflow:** Accelerates immunization by offering ready-to-use content that supports vaccine management.
* **Patient Portal:** Enables individuals to register for vaccinations easily.
* **Clinician Portal:** Facilitates healthcare providers and clinicians in scheduling and managing vaccination appointments.
* **Configuration and Implementation:** Allows organizations to plan and customize the application to fit their vaccination management needs.
* **Reference Materials:** Includes detailed information about components such as fields, tables, and properties for deeper customization and understanding.

## Important Considerations for Organizations

Organizations are responsible for all decisions related to implementing the application and must ensure compliance with applicable laws and regulations, including data protection and employment laws. ServiceNow does not guarantee legal compliance or provide legal advice through the application or its templates. Organizations should modify provided language to meet their specific legal requirements.

## Special Notice for Government Agencies

The application is offered free of charge to government agencies for a limited or extended time without expectation of payment. Agencies are responsible for confirming the permissibility of acceptance and use with their Ethics Office or authorized representatives. They must also ensure compliance with relevant laws and regulations and tailor template language accordingly. ServiceNow waives future claims for payment related to agency use.

## Support and Troubleshooting

Customers can access support through the ServiceNow Community, search the Known Error Portal for common issues, or contact Customer Service and Support directly for assistance.  
The ServiceNow®
Vaccine Administration Management application provides a workflow for users,
healthcare providers, and clinicians to manage vaccinations for infectious diseases, such as
COVID-19, from start to finish.

The Vaccine Administration Management application accelerates the immunization
process by delivering predefined content to manage vaccinations.

## Get started {#hcls-vam__id_bjd_bgl_nnb}

|-|-|-|
| [Explore Learn about how clinicians and healthcare providers use Vaccine Administration Management.](https://servicenow-prod.fluidtopics.net/mkbPeMlQzqtSBxIt79J2xA "The ServiceNow Vaccine Administration Management application provides a workflow for users, healthcare providers, and clinicians to manage vaccinations for infectious diseases, such as COVID-19, from start to finish.") | [Configure Plan and configure your implementation.](https://servicenow-prod.fluidtopics.net/uRZhFmsxUuF3Ld8u3PsO~w "Complete all configuration tasks to ensure that Vaccine Administration Management is set up correctly for your organization.") | [RegisterUse the Patient Portal to register for a vaccination.](https://servicenow-prod.fluidtopics.net/stKJZfRizpUrqjQhceYXDQ "As a user with the sn_vaccine_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.") |
| [ManageUse the Clinician Portal to find and manage vaccination appointments for users .](https://servicenow-prod.fluidtopics.net/g~LiLNgipcvqrGRbeQQu0A "As a user with the sn_vaccine_sm.clinician role, you can find vaccination appointments for users, view all of their upcoming appointments for a particular location, view, and work on a vaccination record, mark an appointment as a no-show, cancel an appointment, and more, all from within a single portal.") | [ReferenceGet details about components like fields, tables, and properties.](https://servicenow-prod.fluidtopics.net/O7IR~JSUpUwE5MyI~~w~sg "Reference topics provide additional information about Vaccine Administration Management features.") |   |
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## Notice regarding use by organizations {#hcls-vam__id_xql_bpm_j4b}

All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a
representation by ServiceNow regarding the application's compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.{#hcls-vam__p_j3b_nfg_h1c}

Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language
within the templates provided to meet the Organizations' specific requirements.{#hcls-vam__p_k3b_nfg_h1c}

## Notice regarding use by government agencies {#hcls-vam__id_ozs_bpm_j4b}

ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered
free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency's
Ethics Office or its authorized representative that acceptance and usage of the application is permissible.{#hcls-vam__p_l3b_nfg_h1c}

All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their
legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency's
specific requirements.{#hcls-vam__p_m3b_nfg_h1c}

## Troubleshoot and get help {#hcls-vam__section_a3t_wzq_hcc}

* [Ask questions and explore other resources in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
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