---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Create a custom healthcare case type

# Create a custom healthcare case type {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a custom healthcare case type for EMR Help.

## Before you begin

Role required: admin.

Set your scope to Healthcare and Life Sciences Service Management Core.

## About this task

## Procedure

1. Navigate to AllSystem DefinitionTables.
2. Click New.
3. Fill in the following fields:  
   * Label: The label for your healthcare case type. For example, EMR Case
   * Name: The table name for your healthcare case type. For example, sn_hcls_emr_case
   * Extends table: Healthcare case
   {#create-an-hcls-extended-table__ul_ocy_zjj_21c}
4. In the Controls tab, set Auto-number to true.
5. In the Application Access tab, fill in the fields as follows:  
   * Can read: True
   * Can create: True
   * Can update: True
   * Can delete: True
   * Allow configuration: True
   {#create-an-hcls-extended-table__ul_rm5_pkj_21c}
6. Right click in the header and select Save to save your updates.
7. Click on the Additional Actions icon in the top left and click ConfigureDictionary.
8. In the Dictionary Entries list view, locate the dictionary entry for the caste type you created by entering as follows into the corresponding column search fields:  
   1. Table: sn_hcls_emr_case
   2. Type: collection
   {#create-an-hcls-extended-table__ol_sjx_q2k_mbc}
9. Open sn_hcls_emr_case.
10. Set Audit to true.
11. Click Update.
{#create-an-hcls-extended-table__steps_qz1_2gj_mbc}

## Result

You now have a new case type extended from the abstract case type Healthcare case. For more information on the abstract Healthcare case type, see [Healthcare case table](https://servicenow-prod.fluidtopics.net/OEeuwT0Ocyu_8X24Esac5Q "The Healthcare case [sn_hcls_case] table is an abstract table and is extendable that stores healthcare-related cases.").

## What to do next

[Configure the record producer for your healthcare case type](https://servicenow-prod.fluidtopics.net/zs0fSmz~ewvFE9ULvIbCPQ "Update the Healthcare Case record producer to point to your newly created table.").

*[\>]: and then