---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

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    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Cancel existing appointments

# Cancel existing appointments {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Cancel existing appointments on behalf of the consumer user.

## Before you begin

Role required: sn_vaccine_sm.clinician

## Procedure

1. Navigate to AllVaccine Administration ManagementAgentSearch Assist.
2. Select Appointment.
3. Search for the vaccination appointments using the appointment code or contact, and click Search.  
   You can find the vaccination records under Vaccination Tasks.
4. Select the user record that you want to cancel, and click Cancel Appointment.

## What to do next

[Reschedule existing appointments](https://servicenow-prod.fluidtopics.net/QFX8VtEOeZhrY9Dpcz6YTg "Reschedule existing appointments and choose the preferred method, date, time slot, or vaccination center.").

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