Configuring Healthcare CMMS to set medical devices in-service

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • You must perform the configurations tasks to enable clinical engineers to complete the medical devices in-service requests.

    Important:
    Starting with the Xanadu release, Healthcare Computerized Maintenance Management System is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details on the deprecation process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    To use maintenance and servicing workflows or inventory and management workflows, please see Clinical Device Management.

    Table 1. Medical device in-service requests configuration tasks

    Task

    Description

    Configure a playbook to set medical devices in-service.

    Configure a playbook to provide step-by-step guidance to set the medical devices in-service.

    Configure the risk assessment questionnaire to set medical devices in-service.

    Configure the risk assessment questionnaire for all the medical devices in-service within a medical device model by using a risk assessment methodology.

    Configure the process for creating medical devices included in medical device in-service requests.

    Use scripted extension points to decide what medical devices are created after an medical device in-service request for a medical device is submitted.

    Configure the process for submitting requests to set medical devices in-service

    Configure the process for submitting requests to set the medical devices in-service from the service portal of your healthcare organization.