---
sourceDocument: Yokohama Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Managing enrollment requests in Workspace

# Managing enrollment requests in Workspace {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As a care coordinator or a nurse educator, you can use Workspace to
manage enrollment requests or training tasks, respectively.  
Important:  
Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.
{#pss-using-workspace__table_ipx_dgs_1qb__entry__2}

| Task | Description |
|-|-|
| [Access the Workspace](https://servicenow-prod.fluidtopics.net/G46_0uqH9CX18uwbCMFz5g "As a care coordinator, you can use the landing page of the Workspace to quickly scan and access enrollment cases."). | Use the home page in Workspace to quickly scan and access enrollment cases. |
| [View an enrollment case in Workspace](https://servicenow-prod.fluidtopics.net/5JtIpTWajPAMs_GAV5E8Qg "View an enrollment case in Workspace to complete patient enrollment activities for a patient support services program."). | View an enrollment case in Workspace to complete patient enrollment activities for a patient support services program. |
| [View patient information for an enrollment case in Workspace](https://servicenow-prod.fluidtopics.net/eBJknqkzyUWT3gPPZOEIiQ "With the 360-degree view of a patient in Workspace, you can access the patient details anytime for completing enrollment cases."). | View the details of a patient in Workspace. |
| [Work on an enrollment request case in Workspace](https://servicenow-prod.fluidtopics.net/MM3UII1k1882AuJdtXQm4w "Use the playbook available with the Patient Support Services application to manage enrollment cases and complete requests for patient support services."). | Use the playbook available with the Patient Support Services application to manage enrollment cases. |
| [Managing training requests in Workspace](https://servicenow-prod.fluidtopics.net/8D4MXHI4~AcbMCgO0QaKmQ "Manage the training support for a Patient Support Services program with training tasks and checklists."). | Manage the training support for a Patient Support Services program with training tasks and checklists. |
[Table 1. Enrollment request workspace managing tasks]

{#pss-using-workspace__table_ipx_dgs_1qb}