--- Release : - yokohama ft:locale : - English ft:publication_title : - Yokohama Healthcare and Life Sciences ft:clusterId : - hcls bundleId : - hcls workflow : - Customer and Industry --- Yokohama Healthcare and Life Sciences - [Healthcare and Life Sciences](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-overview.html?contentId=VaZklvdVHJHal1jnua76Tg) - [Healthcare and Life Sciences Service Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management/hcls-service-mgmt-overview.html?contentId=y1gOINKpQL1LjutUDgzntQ) - [Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-core-app.html?contentId=XTPTnLXPOXF60~LTsm5wxg) - [Explore](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-explore-core.html?contentId=1QY9HmFSLVhouHxLJhzdOA) - [Configure](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-configuring-serv-mgmt-core.html?contentId=0PhYMNeNBq_fN91UZE7kPQ) - [Install](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-install-serv-mgmt-core.html?contentId=u21xZqcu2tMNXE22ZEsmTg) - [Assign roles](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-assign-serv-mgmt-core-roles.html?contentId=1J2jQCrD7fsXY2e4OhNegg) - [Data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-serv-mgmt-core.html?contentId=1NLkGusaXhlWn4Taj0hhug) - [Data model example](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-sm-core-data-model-example.html?contentId=8AQT3a6M0uCWWKjzS1k_Wg) - [Add a healthcare organization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-sm-configure-healthcare-organizations.html?contentId=o6jJBKq0GApiMYMNj9~v7g) - [Create a healthcare location](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-sm-configure-healthcare-location.html?contentId=bDrbUNJEVvrg6eErxu0l_A) - [Associate locations with healthcare organizations](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-sm-associate-healthcare-locations-organization.html?contentId=1usy71iUW4go12rtShZCSA) - [Configure document templates](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-doc-templates.html?contentId=K~q40UimMN85DRZwvn8GmQ) - [Configure healthcare case document auto-generation](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-decision-tables.html?contentId=TYpfZEt6WsB67e~TKcbnHw) - [Approve restricted caller access privileges](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-approving-rca.html?contentId=eyA8dq8SQoiwyUzoi0QuuQ) - [Configure programs and program services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-program-setup.html?contentId=c4L_PXXgI8M2rlMbvHFfRQ) - [Configure a program service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-create-program-service.html?contentId=MNBktp_RYNmcUAkBcn2Ntg) - [Configure a program](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-create-program.html?contentId=rztXMhmwtrXH5O4z36JU8A) - [Configure dosage specifications for a medication product](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-dosage-spec.html?contentId=GbvgUNh__AXv3nUbkqxV1Q) - [Dosage concepts](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-dosage-concept.html?contentId=VLhuJgFkFgPh_OjUbepbjg) - [Configure dosage specification for a medication product](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-dosage.html?contentId=_S9zQ2quF_PkmliMH9hmeg) - [Configure a characteristic for a dosage specification](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-setup-dosage-char.html?contentId=e_6sMy7rdDImGUfhJ6qg2A) - [Configure dosage characteristic and dosage details field mapping](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-ext-point-dosage-char-map.html?contentId=TqnOv0rEVRplzCxUK308HQ) - [Specify a to-do item for patients](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-to-do-items.html?contentId=5FuVWYGLLMGkBPTC2hFzvA) - [Add a to-dos menu item to Service Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-to-do.html?contentId=cLolN4otLuJzTpBfYM9kuw) - [Determining the consent management process for patients](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-consent-mgmt.html?contentId=DPXkQ57GjbkYS3_MkB97Fw) - [Configure a privacy policy for managing patient consent](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-policy-consent.html?contentId=1t~Uue6RLyQg6rARCPnmRQ) - [Configuring the Patient Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-setting-up-patient-portal.html?contentId=4F17zqyVRAG0EYNIZhknFQ) - [Configure privacy policy settings](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-privacy-policy.html?contentId=YZ7bJ66iXojjckB_W1toxg) - [Configure the self-registration feature](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-self-registration.html?contentId=3G04QQ1a3KeM2eJMvOkJYQ) - [Configure the knowledge base for articles](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-kb.html?contentId=Ot_KnTTFBOvjZcFtIrZi1w) - [Configure the widgets](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-pat-portal-widgets.html?contentId=bAR3NsbexILz7ux5BgbT5g) - [Set up personal information submission process](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-registering-patients.html?contentId=Lk2Q3bOFZJSgRsi6pz6QXA) - [Set up personal information submission process](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-personal-info.html?contentId=_b1ZMyQ0KseajUnQsgRRHQ) - [Configure virtual agent to view a healthcare request status](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-va-conversations.html?contentId=_k_EN1lfwQjuNGBiXtTzvw) - [Configure email notifications](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-emails.html?contentId=7tAdpfzHat~ldz42yZtDtg) - [Configure Redox as a source system for custom integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-source-system.html?contentId=qPQfyhCzr_o8VmMCzfCvGQ) - [B2B2C with Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-enable-b2b2c.html?contentId=8c3iVXNrlriIlKJcizbZhA) - [Install the Customer Data Models](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-install-customer-data-models-b2b2c-plugin.html?contentId=xIFdBvIiKS3FdLs31X2n3Q) - [Add account consumers](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-configure-related-list-b2b2c.html?contentId=W5eaN3EVZxEkiVskmwQTzg) - [Assign the case viewer role for contacts](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-b2b2c-grant-contact-case-creation.html?contentId=WtC0XC~AwaQ91XfiUKandg) - [Create a table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-b2b2c-create-hcls-case-table.html?contentId=zkwzjSgYHMMpg1vFvqW83A) - [Create a record producer](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-b2b2c-create-record-producer.html?contentId=5ewf6LMY5VgLB~LsRbLvpw) - [Add a record producer to CSM Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-add-record-producer-csm-portal.html?contentId=n6i5CyWCfmum_RDgHksK2g) - [Encryption options in Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-encryption-support.html?contentId=aSPhSHp74Pc4lQtS7Rik6Q) - [Set up the Healthcare Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-set-up-workspace.html?contentId=gWhyWEZrh~EnB1jUHIV~lw) - [Configure patient information](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-patient-info.html?contentId=VBhp7RbomghhxoTl_6Ji6g) - [Display patient information on a healthcare case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-enable-viewing-patient-info.html?contentId=bBJWvclxRrOO5YmbbENpbQ) - [Extend the healthcare case table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-extend-table.html?contentId=LNjM1SUyO8GAmddLheDYtg) - [Configure interactions for healthcare case types](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-create-case-ui-action.html?contentId=cakFfo4ehcU6jBvlCe25tw) - [Create ACL rules](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-create-acls.html?contentId=6oSGXMsUy5vj1O93_kYdvQ) - [Manage requests in Healthcare Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-using-workspace.html?contentId=b83XThCMdtM7ZfdNee9oxw) - [View the landing page for healthcare-related cases](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-viewing-home-page.html?contentId=vc9lwc3iYrxpUo_GvHgpmQ) - [Respond to requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-respond-healthcare-req.html?contentId=v6IeyPBAYO4Bn~g3DmDVVQ) - [Associate a patient record with an interaction](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-verify-patient.html?contentId=0ND~WNLrwvquiGY2m84N2g) - [Create a patient record](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-create-patient-record.html?contentId=F_Plh1Z1UXaZ~AH8vAGt4Q) - [View patient information](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-viewing-patient-info.html?contentId=EyJ1wZ7vP3YsZazyLVLqIA) - [Case summarization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-now-assist.html?contentId=6fwCuE1zC_wYLECmjE4crA) - [Use the Patient Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-patient-portal.html?contentId=sDopYff~aGAm~lwbf~~OCA) - [Register as a patient](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-registering-patient.html?contentId=jkZe~NEeVcCaSPHFAL2K4Q) - [Enter key personal information](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-entering-per-info.html?contentId=wD2Gh8_9iwoEWM3HhhvHYw) - [Reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-serv-mgmt-core-reference.html?contentId=mLIa8pgbTX_pqztF0ir93A) - [Components installed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-components-installed-serv-mgmt.html?contentId=Jwqnerkqa0NeAsKNvg_coQ) - [Data Model tables](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-data-tables.html?contentId=oFh7iwVlKq6kATRhXKbqSA) - [Allergy intolerance table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-allergy-intolerance.html?contentId=n6agjnIlapyJ777DunmLUA) - [Appointment table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-appointment-table.html?contentId=dd4NsL4CX02y~NE0qwMTDg) - [Appointment participant table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-appointment-participant.html?contentId=1bZC1XAHbkPLQY_onlTS~A) - [Attribute table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-attribute.html?contentId=LTCwpS7af_sjm8XMPM27dA) - [Book appointment table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-book-appointment-table.html?contentId=XWrg76td8EV86kI5LkwICg) - [Claim diagnosis table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-claim-diagnosis-table.html?contentId=eqK5cM_ti3AglH9wOEc0Cw) - [Claim header table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-claim-header-table.html?contentId=QfTD5bMLBG7S6U~_ZGAzOw) - [Claim line table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-claim-line-table.html?contentId=LP6dvHSaHe8HNNP3buclmw) - [Condition table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-condition-table.html?contentId=hwqusS6XKhUyn7UWDqfIAQ) - [Dosage definition table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-dosage-defn-table.html?contentId=Izeu931E2YxQuVf7Ad1tEw) - [Dosage specification table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-dosage-spec-table.html?contentId=gpV_5~AftOM_HME8fGAXrw) - [Dosage variable table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-dosage-var-table.html?contentId=urQfqXaCsMyV3f0G5iTpaQ) - [Encounter table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-encounter-table.html?contentId=5V9oXlb~DvLGc8JHS9giiQ) - [Enrolled Program table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-enrolled-program.html?contentId=VA__Tsf3kvKYqefV4WkBfw) - [Enrolled Program Service table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-enrolled-program-service.html?contentId=0L~I7oL2cKr_kaGqw26g3g) - [Healthcare case table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-case-table.html?contentId=djg7fhFgbOiRyRKDL7uhQQ) - [Healthcare code set table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-code-set-table.html?contentId=Pof5WXdh860MI2aOYYcWAg) - [Healthcare location table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-location-table.html?contentId=GDPOBB1HBA945H40qtOKwA) - [Healthcare organization table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-organization-table.html?contentId=BRWhWJUyhb~AWihXh4ekVA) - [Healthcare Task table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-task-table.html?contentId=MPvT5yyDcihV5SCUk2rNzA) - [Immunization table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-immunization-table.html?contentId=SDhzr7Nuxu6GayPvaO06HA) - [Medication table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-medication-table.html?contentId=9LouqLGBXUvgqHdvf~wp8A) - [Medication Prescription table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-medication-presc-table.html?contentId=eV_30p6FmDNbzGVUFshtUg) - [Medical device install base item table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-clinical-device-ib-item.html?contentId=sNq14QAwB4m0kc8TJzubdA) - [Member plan table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-memb-plan-table.html?contentId=XMBR0LNzVXwEtz_~bukFvQ) - [Observation table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-observation-table.html?contentId=tMo9bP1hLVB8n7j95pIAag) - [Patient table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-patient-table.html?contentId=tobshWc0QKEkmGFV_xRPNA) - [Patient identifier table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-patient-identifier-table.html?contentId=k4KRF5i0_NgeVVZKKd3zpg) - [Policy table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-policy.html?contentId=GGnVD8_YQYQ_Ol0fTwXzDg) - [Policy consent table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-policy-consent-table.html?contentId=~_HWmfcLStWgPzvTuTtV9A) - [Practitioner table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-practitioner-table.html?contentId=QKM7_ypfxVeMQVVvHPo4ZA) - [Practitioner location table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-practitioner-location-table.html?contentId=f4_BEjMP5_MBV8Cnek2eyA) - [Practitioner location specialty table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-practitioner-loc-spec-table.html?contentId=fbWLS~Fx8co0gVSdluFSEw) - [Practitioner specialty table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-practitioner-specialty-table.html?contentId=uqtjz7X8Ek8x2uqDKqEmtA) - [Pre-authorization diagnosis table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-pre-auth-diagnosis-table.html?contentId=ClmoCIajLrJrlq9WF6Jvaw) - [Pre-authorization item table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-pre-auth-item-table.html?contentId=XWX3upOv1_IXPKHa5o5vaA) - [Pre-authorization request table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-pre-auth-header-table.html?contentId=E0m5WbmuWiuugURObflQNA) - [Procedure table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-procedure-table.html?contentId=lewvM4VFLzAcdmJJ5QCXTQ) - [Program table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-program.html?contentId=dm_9Sg7lkf0~ItG6VB332g) - [Program relationship table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-program-relation.html?contentId=exbM5EQ2lFnA2cEQbMyYow) - [Program service table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-program-service.html?contentId=6h3D4KRF6Y~wvHyBCv9cIw) - [Source system table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-source-system.html?contentId=Js8Hi1RgemgM1aVDGawk~w) - [Update insurance information table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-insurance-info-task-table.html?contentId=5gxG2QUmoV6dtfJrv6iwXQ) - [Widget library](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-pat-widget-library.html?contentId=AjelhrJwRUSk0_lSQ1PfVQ) - [Appointment reminder card widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-appt-reminder.html?contentId=kOwiqSDlrWVCDgQ1ZlplRA) - [COVID-19 status widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-covid-19.html?contentId=Iup4e5FgDay3BUK7x03DAA) - [Faq widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-faq.html?contentId=Wn7Le7TcSlTcb7Vs9fvspw) - [Household widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-household.html?contentId=NwWeOpShhh3aHIh4_HE2mQ) - [News and Articles widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-news-articles.html?contentId=PycXjJXdAVyEcN33mS_ibg) - [Open requests widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-open-requests.html?contentId=t42pb_PBDWZijB~YkqBMFw) - [Pending to-dos widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-pending-to-dos.html?contentId=n1GqniNeDaYlhtcc4j14Ww) - [Vaccinations widget](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-widget-vaccinations.html?contentId=45K1ZbuK6ssXCO0GNhK1LA) - [Healthcare organization form](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-hc-org-form.html?contentId=5NV8UCYzipbUnTpLf_7lwA) - [Medication Prescription form](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-med-prescription-form.html?contentId=I2gG81UdlUESJK2Q74pIow) - [Policy form](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-policy-form.html?contentId=5FMKOeFDiXb1sFn1pKmDCg) - [Pre-authorization request form](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-pre-auth-form.html?contentId=2tcq1XkSvF_K2EZOF_TQqA) - [Properties](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-properties.html?contentId=7WEeku1qAcFkVKdPeI85Fg) - [Domain seperation](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-domain-sep-serv-mgmt-core.html?contentId=NYn8mUBMRx7g70Q9ZaLlsg) - [Cryptographic modules](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/cryptographic-modules-in-healthcare-and-life-science-service-management-core.html?contentId=j6SOcfOXL_Cy2J_uaN~Wzw) - [EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-exploring.html?contentId=wL0svqAxCemu2vxYdPHriw) - [Exploring EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help.html?contentId=qHGgT2EzhD6Q7aP9O_EJ8w) - [IT service request workflow scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-scenario.html?contentId=Fph_sinOi9PN0GhhkEebtw) - [Healthcare case workflow scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-healthcare-case-workflow.html?contentId=TwcTyc~is6CtPhPTzqBPFQ) - [Configuring EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configuring-emr-help.html?contentId=u9S1hisvbQboVesDv3R4Ww) - [Install EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/install-emr-help.html?contentId=xBRFnYWfEZgRJ2eNmFDnTw) - [EMR Help data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-data-model.html?contentId=x3lm3rk4iEjxdpWOA0Y3oQ) - [Configuring the data table for a request type example](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-config-example.html?contentId=iYwOsMVad8w1hmDXus3ebg) - [Configure request definitions for EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-emr-help-req-def.html?contentId=HbCCwxaCeZllUVS~6i0XIQ) - [Configure request parameters for EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-emr-help-req-parm.html?contentId=23m~CE5NfrWfSUViTItYcA) - [Assign roles for EMR Help users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/assign-emr-help-roles.html?contentId=2a5~gSsLUduoEr~NSvRT~A) - [Configure healthcare case types for EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-hcls-case-types-for-emr-help.html?contentId=vAN_aShOg7jcgx2Zz97GWw) - [Create a custom healthcare case type](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/create-an-hcls-extended-table.html?contentId=SBlQHkd70A9Eqn~rbPjLTA) - [Configure the record producer for your healthcare case type](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-the-record-producer-for-your-hcls-case-type.html?contentId=ofKq7qPb0FnW84JsW09E0Q) - [Configure the request definition for your healthcare case type](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-the-request-defintion-for-your-hcls-case-type.html?contentId=2i8uMmeClcKFnd2NrMRbYg) - [Configure the healthcare record page to support your custom healthcare case type](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-the-workspace-healthcare-page.html?contentId=QLGxDKjmzsj0zTGi08fsUw) - [Configure digest token authentication for EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-digest-token-authentication-for-emr-help.html?contentId=Gw4unf_JZVpxNvi0q62N0w) - [Configure iFrame support in ServiceNow](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-iframe-support.html?contentId=eqZYiw4keNtomt3pkj7M8Q) - [Configure the EMR session info contextual sidebar](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/configure-the-emr-session-info-contextual-sidebar.html?contentId=0_AlAUDtkT_tk8~_mIyxaQ) - [Configuring the EMR Help service portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/config-emr-help-sp.html?contentId=v9Bt706HXlxG3cJUlX1ubw) - [Setting up the ServiceNow IT service request fulfillment process for EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-remote-req-fulfillment.html?contentId=ZExuNokW3z36e2AUs6B6CA) - [Encryption options in EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-encryption-support.html?contentId=VRV_fgpANqq7TqDUegehMg) - [Customize the URL and REST API task parameters for EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-custom.html?contentId=EubZHrGnuRw~K7yjncqGYA) - [Creating requests within your EMR](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/creating-requests-within-your-emr.html?contentId=nWaPU1KcY02E62ZW5DPRlA) - [Submitting ServiceNow IT service requests from EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-issues-reporting.html?contentId=TEPALhhEsk82Q2SVYRMenQ) - [Creating healthcare cases from within your EMR](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/submitting-cases-from-emr-systems.html?contentId=AbgUVnE8WurTVVG_f5gC0Q) - [Virtual Agent in EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-virtual-agent.html?contentId=Kf3ILjYasewK~fH7bpBYpg) - [Resolving EMR Help requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/resolving-emr-help-requests.html?contentId=EAXw0PpdewDs7QD6raWdtA) - [Viewing and resolving ServiceNow IT service requests submitted from EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-issues-resolve.html?contentId=nggnz8amEXKD9ZKXCIvj_A) - [Viewing and resolving healthcare cases submitted from EMR systems](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/viewing-and-resolving-healthcare-cases-submitted-from-emr-systems.html?contentId=ffXCdMudcUfTf~xs1AtNWQ) - [Resolving a healthcare case using CSM/FSM Configurable Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-view-resolve-emr-healthcare-case.html?contentId=zrMSMb40E739PzV1KHv_5g) - [EMR Help reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-reference.html?contentId=5Hl6ftWNaqI2lUSFk9cGhg) - [Components installed with EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/components-installed-emr-help.html?contentId=hUzpul5DXu2o4FOCK9R6vw) - [EMR Help data model tables](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/tables-installed-with-emr-help.html?contentId=7HZgvu0XsZih3a2LB4wCSQ) - [Remote request definition table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-remote-request-definition.html?contentId=u41MNhlZXwnCnXjrnoKSxQ) - [Remote request parameter table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-remote-request-parameter.html?contentId=c8aeK0tcr46J6ikscLFOKg) - [Remote request data table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-remote-request-data.html?contentId=DtnxzxysCpQ6oPNoq9ei6g) - [EMR Request Data table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-emr-incident-data.html?contentId=9e9w0~0wAKmdHBz2_ukl3w) - [Request configuration mapping table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-request-configuration-mapping.html?contentId=lYCgYTGDCNUEPn0eTRhq8A) - [Domain separation and EMR Help](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/emr-help/emr-help-domain-sep.html?contentId=ZEnoJXVjMlWlNkTiGAL_rQ) - [Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-app.html?contentId=NLgDFYLcMmMvBeo~BeFOQg) - [Exploring Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-explore.html?contentId=axxdsy5gGKrYLpCKyFktug) - [Patient Support Services - Workflow scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-workflow-scenario.html?contentId=A~UJwiGnxtecqtEcmubOeA) - [Configuring Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-config-app.html?contentId=zBFMWMUeaIqydwd5ge8FZg) - [Install Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-install-app.html?contentId=MK6DwFP0vONFdY_AbTSltA) - [Assign roles for Patient Support Services users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-assign-roles.html?contentId=jRGliTrm8i5LAi~~nQ52Jg) - [Patient Support Services data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-data-model.html?contentId=X0vxhRnhxBPcQuDFF7YMKQ) - [Approving restricted caller access privileges for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-approve-rca.html?contentId=EZr89MCQOUoLGBvM_jQMUA) - [Configuring the enrollment request form](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-enroll-form-config.html?contentId=h1uvAso1xfWi3fEeSaG3TQ) - [Configure the submission flow of the enrollment request form](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-ext-point-enrollment-form.html?contentId=Cj51JFNevJ5ShkGE88IrBA) - [Determine who can conduct a training for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-nurse-ts-group.html?contentId=T0P~RHQduryoNhDy~5eUiw) - [Configuring an appointment booking setting for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-appt-booking-setup.html?contentId=6UIJ55KZh9~kiNlKTLxSig) - [Configuring a program for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-program-services-setup.html?contentId=GWVSDlmQG951HZciZRbq7Q) - [Configure a checklist for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-config-checklist.html?contentId=bfDBMtdWhIAax8bzmmZSeA) - [Configuring the auto-generation of documents for enrollment requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-config-doc-decisions.html?contentId=6pYqNGEs~NPfiJcTGilCKA) - [Configuring the patient portal to add a to-dos menu item for enrollment request tasks](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-config-to-do.html?contentId=XzFjvwoVqECoFpimF0yYsw) - [Configuring playbooks for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-config-playbook.html?contentId=rO9abbJBR_UEBjsmnJms2g) - [Configuring the Patient Support Services email notifications](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-config-emails.html?contentId=f1YvlDF~oOepv00cHaub~Q) - [Determining additional user profiles in Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-connector-contributor.html?contentId=uy1F7H_a0rSna47BNPjpXA) - [Setting up the process to create enrollment cases as a contributor](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-case-contributor.html?contentId=o3ZQRLE4KGivaL5WEK3dvg) - [Creating enrollment cases as a contributor](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-create-case-contributor.html?contentId=BuMXO18q4wyWPSD10tUarQ) - [Managing enrollment requests in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-using-workspace.html?contentId=~OcvIgGAj0WfWVH~2mOp7Q) - [Viewing the landing page for enrollment cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-viewing-home-page.html?contentId=IQP_F8jhltwA16DLobZFsw) - [View an enrollment case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-view-cases.html?contentId=ADOwrjT3gQVcUj1YxP0nqw) - [Life cycle of an enrollment case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-enrollment-life-cycle.html?contentId=zr_kpjV4dXPsjebH48m12w) - [Viewing patient information for an enrollment case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-viewing-patient-info.html?contentId=kzYrLMdUWwj2kdfGykrxuw) - [Working on an enrollment case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-playbook.html?contentId=sug3aszbzq4PoxwyusGrfA) - [Viewing the home page for enrollment-related training tasks in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-viewing-training-page.html?contentId=GGAacFatjw75uzEZi02YBQ) - [View a training task in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-view-training-tasks.html?contentId=5zw9ckEFuxGAYS58ruVELQ) - [Manage a training task in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-conduct-training.html?contentId=VoRoaIOlGSoduTz_gVnnmQ) - [Appointment booking workflow in Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-appt-booking-feature.html?contentId=2T805Chn8qAtLpwCv_0~NQ) - [Completing to-do items for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-complete-to-do.html?contentId=ZoE9BSdS6Qim7O6sSuL1Pw) - [Booking appointments for Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-booking-appt-patient.html?contentId=ZurgnJYOunJi9VIvyP_e7Q) - [Patient Support Services reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-reference.html?contentId=uwXFM3IazNhzG~z8rLXoPA) - [Components installed with Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-components-installed.html?contentId=MQ1NGHXu3cBfLn0VAAdJOg) - [Domain separation and Patient Support Services](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pss-domain-sep.html?contentId=OWGDPlIp0tFQZGT3hFA5vw) - [Patient Support Services Work ATF (Automated Test Framework) tests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-pss-atf.html?contentId=yeEqb5QqCEBkQiOYaAvPWw) - [Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-mgmt-app.html?contentId=TbsVlrdSVuJo4PjGFXobAA) - [Exploring Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit.html?contentId=bH0PSBCJYTX6KtNoXJMTLA) - [Pre-Visit Management - Workflow scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-scenario.html?contentId=QchbhvBNUZyv6RBEdvtq2g) - [Configuring Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-app.html?contentId=~6Gv~jjQIW4VRvpV9hV_nw) - [Install Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/install-pre-visit-mgmt.html?contentId=0tPlSclcytmywUpLDDIw~Q) - [Assign roles for Pre-Visit Management users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-assign-roles.html?contentId=yPVMLKOG64NO9e9js34HXQ) - [Approving restricted caller access privileges for Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-approve-rca.html?contentId=ViOgAwtZ9UgJOHIQsrIYdw) - [Determine who can work on the appointment booking task for a procedure](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-proc-scheduler-grp.html?contentId=3F9INqeTEnBIyCJkCQz36Q) - [Configure when to send the procedure consent form to a patient](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-proc-consent-time.html?contentId=o8cLg4iYgFZj05EqBP9zdQ) - [Specifying the to-do items for patients in Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-to-do-items.html?contentId=U7aSd3tIDe2bTlwkfl8ryQ) - [Configuring the auto-generation of documents for procedure requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-doc-decisions.html?contentId=bU9Mml2bGLb2w34DGkSUcw) - [Configuring the patient portal to add a to-dos menu item for procedure request tasks](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-to-do.html?contentId=cm0W0Jn7JIOwTU2fGOoHkw) - [Configuring playbooks for Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-playbook.html?contentId=SaK2igzL~IyP~2apBxyAsw) - [Configuring the Pre-Visit Management email notifications](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-config-emails.html?contentId=ibiXA2VCv0AvMLJOyFsakg) - [Determining additional user profiles in Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-connector-contributor.html?contentId=uflxODL5Z2DmYXCS9~UyxA) - [Setting up the process to create procedure request cases as a contributor](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-case-contributor.html?contentId=7Kmt8NfAf_q_SJnSvcWNDA) - [Creating procedure request cases as a contributor](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-create-case-contributor.html?contentId=9FEUFt3xkBnQ5oSWnU6QCg) - [Managing procedure requests in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-using-workspace.html?contentId=W4K2e4dhrJGd3bdNvFDO5A) - [Viewing the landing page for procedure request cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-viewing-home-page.html?contentId=NzrRalTetOUixsrDwcyxvQ) - [View a procedure request case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-view-cases.html?contentId=cbTiP9aK4tzQ9Md1SFAVig) - [Viewing patient information for a procedure request in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-viewing-patient-info.html?contentId=7F3TMwg0Tz33oETB9qLKJw) - [Working on a procedure request case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-playbook.html?contentId=kR00vy0r3ooT6ErnIeiFrw) - [Managing appointment bookings for procedure requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-booking-appt.html?contentId=LXSHwX1sgoXTqxP4UiNHAw) - [Completing to-do items from the patient portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-complete-to-do.html?contentId=1~e0BmSkzk_QxxYRrBuy8A) - [Pre-Visit Management reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-reference.html?contentId=n~itkfz8T9xEbVHNBR7mVA) - [Components installed with Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-components-installed.html?contentId=39NFIv86OsE1CRZtXPr1xw) - [Pre-Visit Management properties](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-properties.html?contentId=3oWkPrmI43Qx~WOn98vx3g) - [Domain separation and Pre-Visit Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/pre-visit-domain-sep.html?contentId=Ci5ShopmXKP_mvdv8_7f7Q) - [Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam.html?contentId=7v8UpACeuLwNt5a5jEoAOA) - [Exploring Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/exploring-vaccine-administration-management.html?contentId=mxIT_PZ_BtKkgJHzfEmUXQ) - [Configuring Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/vaccine-mgmt-config.html?contentId=dqBxIL4lq2WSlTMCJs7Rgw) - [Install Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-install-vaccine-management.html?contentId=kd80mOGMqJh6u0uKmRBJXw) - [Create vaccine models](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/add-vaccine-inventory.html?contentId=liXxEKHHwWHyuPrbXd6LVA) - [Create vaccine consumable assets](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/create-vaccine-consumable-assets.html?contentId=8K275k4w51yNKxv8_5rOEw) - [Create vaccination programs](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-create-vaccination-program.html?contentId=6DAJNIPqRO5a2JTl_lmcRg) - [Configure the eligibility criteria for a vaccination program](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/configure-eligibility-for-appointment-booking.html?contentId=de_TXUV52_yNtA2JogTOuA) - [Configure advanced appointment scheduling for a center](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/configure-location-level-weekly-schedule-config.html?contentId=0Ahq0SsAPtEIO1hoaB76TQ) - [Guidance for configuring advanced appointment scheduling for a vaccination center](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/recommendation-on-vaccination-appointment-configuration.html?contentId=ydhUsjXH9oFghLkB1NmGLA) - [Configure inventory-based scheduling for a center](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/configure-scheduling-by-inventory.html?contentId=O9Let_onAgNdZrCe577qxA) - [Configure vaccine appointment scheduling](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/vaccine-appt-booking.html?contentId=d5yUMAR5qe1xxb5IyprV0Q) - [Multi-vaccine appointment bookings configuration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/multi-vaccine-appointment-bookings-configuration.html?contentId=37OGGlRq79XYwldpMtbIsQ) - [Book appointments for subsequent doses after a previous dose is complete](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/schedule-second-appointment-after-completion-of-first.html?contentId=ESIuRtWaFmqGwyt99ZKnYQ) - [Privacy policy settings for Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/privacy-policy-VAM.html?contentId=iAz~bADdJyJ8rhbL7SSMvg) - [Customize vaccination notification emails](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/vaccine-emails.html?contentId=_hiasLFDZlun3_xozDYV_Q) - [Mass book vaccine appointments](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vaccine-mass-booking.html?contentId=CltmE8cZOQddpLlgAzYdtg) - [Cancel appointments in a given date range](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/cancel-appointment-over-date-range.html?contentId=Z5oAUkUUdbB2emvRFZZ15w) - [Vaccine Administration Management system properties](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/vam-system-properties.html?contentId=UjemzTbA9KccnCO0lU4szw) - [Configuring the Patient Portal for Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-configure-patient-portal.html?contentId=BXFTgPZ2IumbZ~9_GNPf6w) - [Setting up the process for submitting personal information for vaccines](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-config.-personal-info.html?contentId=3SuDvCG_jvg7twVE_t2Kpg) - [Configuring preferred vaccination method](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-config-preferred-vaccine-method.html?contentId=iRPaRt80~JAMI~bfoX0jng) - [Configuring appointment scheduling for a vaccination center](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-config-appoint-scheduling.html?contentId=SERFQvMDbImMtghmMMTApQ) - [Turn off automatic email notifications for mass booking](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/turn-off-automatic-email-notifications-for-mass-booking.html?contentId=~9XkoFSt7U~CZqD59DcgXg) - [Configure an appointment reminder and pre-appointment questionnaire](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/configure-vaccine-user-questionnaire.html?contentId=qLVPK50wMPqGtp7Vcmsv7A) - [Virtual Agent conversations for Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/va-vaccine-admin-mgmt.html?contentId=TigqGmnE4fFjhBuV5EmVXQ) - [Retry booking for skipped appointment records](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/Retry-process-booking.html?contentId=9fzo0CTQmLFV8GLFHHvCDg) - [Encrypt search fields to appear in search assist](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/Configure-fields-for-search-assist.html?contentId=jmtq8zF1Hh528_Ew67GGWA) - [Manage high number of concurrent bookings](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/managing-high-number-of-concurrent-booking.html?contentId=WlSLcYGBXyxdu6WO65YThg) - [Manage processing for a high number of concurrent vaccine events](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/managing-high-number-of-concurrent-vaccine-events.html?contentId=41a5w7~eWugg9wDsHRieQg) - [Configure the questionnaire text for the user and clinician portals](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/configure-vam-portal-questionnaire-text.html?contentId=9K0G6vSQpirI0hK1mW86Dg) - [Configure VAM property to enable scoped caching](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-enable-scoped-cache.html?contentId=hBPIUwl4aUW1ca114T3h7A) - [Encryption options in Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/vam-encryption-support.html?contentId=J19yD7Qx_bl3tqtIuEOILg) - [Using Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/using-vaccine-administration-management.html?contentId=PyxcBdnCR~_uil8n1_Yf8g) - [Using the Patient Portal to register for a vaccination program](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-user-experience.html?contentId=LDeWGNEo0r6JZ9KVECFfmQ) - [Using Clinician Portal to find and manage vaccination appointments for users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-clinician-experience.html?contentId=w7sCw~g7INFvH~77NlThcg) - [Vaccine Administration Management dashboard](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/VAM-dashboard.html?contentId=FCVdSAgcExfwIREG_UlWzQ) - [Manage user appointments as a clinician or a vaccine agent](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/user-appt-mngt-clinicans-agents.html?contentId=gUoAtuOmuLNDh0ZNXXrl3g) - [Search user records](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/search-user-record.html?contentId=SdSqQWA9jLYcJd0SX5KyfQ) - [Create consumer users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-create-consumer-user.html?contentId=7SH76mR8j1MoWPxiGzwxqA) - [Search existing appointments](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/search-existing-appointments.html?contentId=ZbRrMqbAt8CsDAQKIhFZjQ) - [Schedule an appointment](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/create-appt-for-consumer-user.html?contentId=ojE_sFHnrIx5EYIeHYAS9Q) - [Cancel existing appointments](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/cancel-existing-appointment.html?contentId=Ae8~_4wXSPpRSlZtFw7jVg) - [Reschedule existing appointments](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/reschedule-existing-appointment.html?contentId=Z4xpVLn7B295VK63CdK6JQ) - [Vaccine Administration Management reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/vaccine-management-reference.html?contentId=peQl9tbVAEXad_9k0eKxIA) - [Components installed with Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-installed-with-vaccine-mgmt.html?contentId=Z2hQPN5ohATMqC8vo~450g) - [Vaccine Administration Management data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/hcls-vam-data-model.html?contentId=p4ry5XZF09X6ZbYN9YZK3g) - [Domain separation and Vaccine Administration Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/VAM-domain-separation.html?contentId=~VmlCrp4oXIJyHwe2komaA) - [Integration with Healthcare and Life Sciences Service Management Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/vaccine-administration-management/integration-with-hcls-sm.html?contentId=R4mVaKDIGmdcHl27fBuSLg) - [Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-app.html?contentId=QFem_T6aBM6dA3yLg0RelA) - [Exploring Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-explore.html?contentId=pbdU5b17pgV4w95ReO0HAA) - [Configuring Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-app-config.html?contentId=A9Qmifv1R9dJYO7t~vEPwQ) - [Install Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-install-app.html?contentId=~o5drHmcPC2Q922Q93hK1Q) - [Link your ServiceNow instance with your Redox account](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-oauth.html?contentId=qp0g~qw7MPhq2AFBiBa1ug) - [Configure the external Redox healthcare system as a source system for Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-config-source.html?contentId=DD10kMKI5ROz7y9eBq4FRg) - [Create a user for Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-create-user.html?contentId=sJV0PeH1miLLZmTIOY3yRQ) - [Assign roles for Redox Inbound Integration users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-assign-roles.html?contentId=9eveotp9WNBvP5TaU2Qunw) - [Configuring credentials in the Redox engine for sending requests to a ServiceNow instance](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-config-cred.html?contentId=KPZrnHqSE02xYCXEEock0Q) - [Exchange real-time healthcare data with Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-use.html?contentId=EsmvjdGDbFPkZ7JLTovw8g) - [Redox Inbound Integration reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-app-reference.html?contentId=b_TPmCvOhj7iGNrxOzePeA) - [Supported data models and event types for Redox Inbound Integration](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-redox-supported-dm.html?contentId=HitNa~aLO0HOoi9KtYSLKQ) - [Clinical Device Management](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/clinical-device-mgmt-overview.html?contentId=jMOvgnqOZ8Lo7k4_n7i_hg) - [Healthcare CMMS](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-app.html?contentId=m36WIvhn0LZH0T5KcdIv~A) - [Exploring Healthcare CMMS](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-explore.html?contentId=4Om0GhYNM4Rv~aofvDKCvg) - [Healthcare Computerized Maintenance Management System - medical devices in-service scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-in-service-scenario.html?contentId=tJpiac9TIdcm63lsb84jiQ) - [Healthcare CMMS - Reviewing AEM request scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-workflow-aem-scenario.html?contentId=Lk7soYjp~ZM38DV0AOrqrQ) - [Healthcare Computerized Maintenance Management System - Medical devices out-of-service scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-retiring-medical-devices-scenario.html?contentId=qby8sLDYJ2ZhsSxXSzAYdw) - [Healthcare Computerized Maintenance Management System - Reporting medical device issue scenario](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-workflow-issue-scenario.html?contentId=pGuNS_9B6a9pmGXfVIwDjw) - [CMMS Dashboard](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-dashboard-overview.html?contentId=Xgv_ZTD5vli9Alsw34CFWA) - [Configuring Healthcare CMMS](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-app.html?contentId=5fcR4kDuvWA1GAwxnMf8tQ) - [Install Healthcare CMMS](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-install-app.html?contentId=YOb3r~hV03e_Wt8SRqlRaw) - [Assign roles for Healthcare CMMS users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-assign-roles.html?contentId=Xk7WdObPTZ3nlFxwM5thSA) - [Healthcare CMMS data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-data-model.html?contentId=wHOlM~Zzw5PPpXezeHwApQ) - [Configuring Healthcare CMMS to set medical devices in-service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-ob-cd-case.html?contentId=JwC5syHoAorT_7JSrKmLLg) - [Configuring playbooks to set the medical devices in-service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-ob-playbook.html?contentId=0fN80WIL9H_9TybZYQA0Og) - [Configuring the risk assessment questionnaire to set medical devices in-service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-risk-assess.html?contentId=5wq0MsyMjIg3zQYLj3QrRw) - [Configure the process for creating medical devices included in in-service requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-ext-point-onboard-devices.html?contentId=zabRTbOHxc1ZOJJdrht3Qg) - [Configure the process for submitting medical device in-service requests for medical devices](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-onboard-cd-rp.html?contentId=6YWCs3sJUGeHlGAHn5AdnA) - [Configuring Healthcare CMMS for the review of AEM requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-aem-cd-case.html?contentId=_NAGOAOaJfY_S~8~79bAUw) - [Configuring playbooks for reviewing AEM requests for medical devices](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-aem-playbook.html?contentId=CC0utINpajmM1dJY1i265g) - [Configuring the process for submitting AEM requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-aem-cd-rp.html?contentId=H~AmHkfNRAiEx2NwkKNVfQ) - [Configuring the approval process of AEM requests](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-decision-tables.html?contentId=UfDcPkSQEkdN2JtaES48HA) - [Configuring Healthcare CMMS to set medical devices out-of-service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-configure-retiring-medical-device.html?contentId=g2474eH0QihhvrlROLt3vw) - [Configuring playbooks to set medical devices out-of-service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-playbook-retiring-medical-device.html?contentId=HK4TJrv2DV3lYtDoN8RCAw) - [Configuring the process for submitting medical device out-of-service requests for medical devices](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-config-submit-retire-device.html?contentId=4SlE4PGPTka_PBGC9x6kDA) - [Configuring the process for reporting medical device issues](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-device-issue-rp.html?contentId=_Qds0~WJWJCNLdd~378yWw) - [Managing medical device cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-managing-cd-workspace.html?contentId=9Bt~E8H5Z~cZI5fUX702hw) - [Viewing the landing page for medical device cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-viewing-cd.html?contentId=HdfozEwCG18sgF~QM29PEA) - [Managing medical device in-service cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-managing-ob-cd-workspace.html?contentId=uJIoeJfsCDIp1u1ihT8XZg) - [View a medical device in-service case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-view-ob-cases.html?contentId=XgYnYozXM0JG8d~emZ9Wuw) - [Life cycle of a medical device in-service case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-cd-ob-life-cycle.html?contentId=p8~kKsMhzmb~GuPEbpqtIw) - [Working on a medical device in-service case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-cd-ob-playbook.html?contentId=_G8VJTL6Lg8DYe6aSVu~uA) - [Assess the risks when setting a medical device in-service](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-assess-risk-ob-cd.html?contentId=yvtsviw5y2AOF7~j8GvKxA) - [Managing medical device AEM cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-managing-aem-cd-workspace.html?contentId=DdEM9OrnEwlSr1~yc~ry9Q) - [View a medical device AEM case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-view-aem-cases.html?contentId=r2moZv_EgI_qUZqcb0sRNQ) - [Life cycle of a medical device AEM case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-cd-aem-life-cycle.html?contentId=jGjGc35ciBSw7tvqI0xTig) - [Working on a medical device AEM case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-cd-aem-playbook.html?contentId=27u7H9xKMcijKyrNcZyIHQ) - [Managing medical device issue cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-managing-issue-cd-workspace.html?contentId=09yYKSbGWV41zVz4mRwB5A) - [Work on a medical device issue case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-work-cd-issue.html?contentId=MHFeNzHA154EKnTBDDPPyg) - [View a medical device issue case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-view-issue-cases.html?contentId=Yx~~yS9doCfdPHE6XM6oxg) - [Life cycle of a medical device issue case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-cd-issue-life-cycle.html?contentId=4_L1ogiq5WSMSNL1rU5rKQ) - [Create a work order for a medical device issue case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-create-wo.html?contentId=~i8lJWVtGfZrJhowkEyboA) - [Close a medical device issue case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-close-cd-issue-case.html?contentId=KRI8x7nai~D3zS4_fhtWlw) - [Managing medical device out-of-service cases in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-managing-medical-device-retiring.html?contentId=yomEc6pBv~2Ekw7xseCLFw) - [View a medical device out-of-service case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-view-retire-cases.html?contentId=DPdego8QdNdJDkYsc~TZfg) - [Life cycle of a medical device out-of-service case](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-retire-device-life-cycle.html?contentId=Lz8v1lStGwzBdR3FyjYfBA) - [Working on a medical device out-of-service case in Workspace](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-cd-retire-playbook.html?contentId=BCDtdYBoNEYHlM56kdBa0Q) - [Creating requests for medical devices](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-create-cd-req.html?contentId=9izHXIJmK3jCqVuPLbnW8g) - [Healthcare CMMS reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-reference.html?contentId=8NPPdFp6w324Yg2cuidMNA) - [Components installed with Healthcare CMMS](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-components-installed.html?contentId=lCjLtgg~3xqHSDEEf05o4g) - [Domain separation and Healthcare CMMS](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cmms-domain-sep.html?contentId=bSS3HoUDpNnnAzihF9C6ZQ) - [Healthcare Operations](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-overview.html?contentId=b9R4YLH2GAUOMTwiPBI~ZA) - [Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-app.html?contentId=fkJ2LY6cxjEqZGXPY13Rpw) - [Exploring Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-exploring.html?contentId=Wv0U0NW_MQ8ysFWxOmWn3A) - [Healthcare Operations Case overview](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-hco-case.html?contentId=uq9DOSyKYd5s8X1YQ6n88Q) - [Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-care-team-portal.html?contentId=4Ppxl7j1RgK3bNqUVpRdsQ) - [Configuring Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-configuring.html?contentId=wtWn6pa~TSMVawIp~bJ2AA) - [Install Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/activate-hco-core.html?contentId=KZHNCPKG~8CxJq_1cJDQ8g) - [Assign roles to Healthcare Operations Core users](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/assign-roles-cto-users.html?contentId=mSJcCiiwpGrJPoR51~Ql7Q) - [Create a group for all team members](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-create-team-members-group.html?contentId=gDy8kFccigbEoKTBw2xO6A) - [Create a group for all team managers](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-create-team-manager-group.html?contentId=FTlOwbwNNIE25_IEr1pOfg) - [Create a healthcare location](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-create-healthcare-locations.html?contentId=Bpp888Yzr6RaPqbrsXwfWg) - [Example - Organizing your healthcare locations](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/untitled3.html?contentId=8J57btp2EmEup4SGj1FJFQ) - [Create a healthcare organization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-create-healthcare-organization.html?contentId=xkEdmp59Ioqu9Rwl6Pfgow) - [Create healthcare providers](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-create-healthcare-providers.html?contentId=Bj1sbynGB23nvyfev~iySA) - [Create healthcare departments](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-create-healthcare-departments.html?contentId=ozrXhFVz1llIRcsLEEOdrA) - [Create organizational teams](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-create-organizational-teams.html?contentId=18bfAX1Y4ULdS7g2LhmswA) - [Example - Organizing your healthcare organizations](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/example-organizing-hcls-organizations.html?contentId=_RW1Im0UxZGTh8phLQbbqQ) - [Add or remove members from healthcare organizations](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-edit-members-admin.html?contentId=GYTDx5vQZ3BkPgBkpo9mBg) - [Configure global system properties to edit members](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-configure-properties-edit-members.html?contentId=dde_W2OWHBB58xL9D_vHzQ) - [Associate locations with a healthcare organization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-associate-locations.html?contentId=kp7KThjD2W29ajGecUJpJg) - [Associate assignment groups with a healthcare organization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-assign-roles-responsibilities-members.html?contentId=6piFg9~Vr6JZkNz7o9Ap3A) - [Extend Healthcare Operations case to create custom case types](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/configure-abstract-case-type-hco.html?contentId=BReLnRsPBjT4wMaRxqr7wQ) - [Add menu items into the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-add-menu-items.html?contentId=ApqQUeQ3Qe7UA~uX~Q3Ppw) - [Embedding Care Team Portal in Epic Hyperspace via Hyperdrive](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/configure-care-team-portal.html?contentId=kX480~WqN6KjGAQqDz28Og) - [Update record producer variables to capture tokenized data](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-update-variables-portal.html?contentId=FmxnYF7iasdZzgcmAfvTjQ) - [Configure iFrame embedding for Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/configure-iframe-portal.html?contentId=6ZN3MvoD_xIrnWnyjnnm0A) - [Enable Multi-Provider SSO for your ServiceNow instance](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-enabling-oidc.html?contentId=bHYRzN~Y9Tosiv_kpn40gQ) - [Authenticate SMART on FHIR for use with Hyperspace via Hyperdrive](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hco-authenticate-portal.html?contentId=M_6wL6wKyhwNt8Y54HSoMQ) - [Create an Identity Provider on your ServiceNow instance](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/create-identity-provider-hco.html?contentId=pTxJKN7V3KQCctxDsQ4wpg) - [Configure your Identity Provider for Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/configure-identity-provider-hco.html?contentId=1k3f3HIT2ooKKks5xqvFLQ) - [Configure the integration settings in the Hyperdrive Client Test Harness](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/configure-hyperspace-hco.html?contentId=pn~_k41HvFffyfhNk6puBg) - [Navigating the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-using-portal.html?contentId=ZKIc50CCaT1W9XNKDIhOiQ) - [Track requests in the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-track-requests.html?contentId=n6uPWy0mrkUW6_MZZ5aOXQ) - [Manage your teams in the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-manage-teams.html?contentId=cHbNpmFthamqEX7eoXVmkg) - [View your teams using the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-view-teams-portal.html?contentId=EsqRGRV~gE1onAxrk0e2dA) - [Add a team member using the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-add-member-portal.html?contentId=nMgcEmewjxGt5SPOq~vXMA) - [Remove a member using the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-remove-member.html?contentId=amz4omB57doKYysMF0ogIw) - [View knowledge articles in the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-view-kb-portal.html?contentId=9zBS_UPxAgfzvWNc8mlz7Q) - [Create requests in the Care Team Portal](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-create-requests-portal.html?contentId=LkMi3LTSnhAeWgnpOq4pbg) - [Healthcare Operations Core Reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-reference.html?contentId=z_J1NaGqUeogl~7Uubvkqg) - [Healthcare Operations Core data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-data-model.html?contentId=qlJWkUp9z1eX5~E1HJq10Q) - [Tables installed with Care Team Operations](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-tables-installed.html?contentId=6QsF~KI~~J9YrW0oOUjjKw) - [Components installed with Healthcare Operations Core](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/healthcare-operations-core/hcls-cto-components_0.html?contentId=tM9prh3nAJdbV63fh_2MiA) - [Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-cto-it-app.html?contentId=RRULKCAmoOv40I0qaJk3fA) - [Exploring Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/exploring-cto-it.html?contentId=04rdYitzoJgKCCCQx5o08w) - [Healthcare IT case overview](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcl-cto-it-case.html?contentId=FfRAxPOChSONCTX7DRKM5Q) - [Configuring Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/configuring-cto-it.html?contentId=AdrmsxRmj5q5yz~ZefRjGA) - [Activate Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-activate.html?contentId=pNYl4QjTyMGGV~8zq_OfaA) - [Set up roles for Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-set-up-roles.html?contentId=SiYzxfP6QrkpeP2EzBUPVA) - [Create healthcare organizations for your healthcare IT support teams](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-create-orgs.html?contentId=Fbkr3jCwC~_6u7ddox5SuA) - [Add members to your Healthcare IT support organization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-add-members-orgs.html?contentId=ulvcwW0Tr0K8yiNGS6s2yw) - [Create a group for all location support agents in Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-create-support-agent-group.html?contentId=iTBYeapLR_eOXcWm9fdjYg) - [Create a group for all location managers in Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-create-manager-group.html?contentId=rz6BCEwdmNEKM_FvKFXXkw) - [Set up assignment groups for Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-assignment-groups.html?contentId=Bc3hvvoUNHYLQB7uXk_HMw) - [Modify state decision tables in Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-modify-decision-tables.html?contentId=AL_ebhElXJmonW38DkR8zw) - [Add a new record producer to the service catalog in Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-create-record-producer-healthcare-it.html?contentId=E_bcI78za6XO9hPEHqhp9w) - [Creating service requests in Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/requesting-cto-it.html?contentId=nmMuf8kYFnOrtlkQ5RC7cw) - [Report an EMR issue with Care Team Operations for IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-cto-it-report-emr-issue.html?contentId=~qt_qIwmAHZRmC4FRSvpAw) - [Request other IT service with Care Team Operations for IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-cto-it-request-other-service.html?contentId=cMDsu4mTvqMohdED8GFwGA) - [Fulfilling service requests in Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/fulfilling-cto-it.html?contentId=VXOVyO5zJSINV0YCYRxmOQ) - [Care Team Operations for Healthcare IT reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-reference.html?contentId=~hJL1vQJFm51UZLcf~ULQg) - [Care Team Operations for Healthcare IT data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-data-model.html?contentId=9sBbxhzFDhNcFLxgwmHipg) - [Care Team Operations for Healthcare IT case table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-data-model-tables.html?contentId=hxZXMn_ab1FnEgS3E3CDLQ) - [Components installed with Care Team Operations for Healthcare IT](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-it-components.html?contentId=SFHQQ5GCI1OTr7wY7HGClg) - [Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/care-team-operations-for-biomed.html?contentId=urEmrehMhENwrA3WtaJAQQ) - [Exploring Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/exploring-cto-biomed.html?contentId=oug9OGfjGO~7uOuI2OudFw) - [Healthcare Biomed case overview](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-cto-biomed-case.html?contentId=X~qvYQEoHF8a4jz1bG5_WQ) - [Configuring Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/configuring-cto-biomed.html?contentId=8FnDDVklAbbOKKQGlUgTCw) - [Activate Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-activate.html?contentId=cDsFmlNaOquVM7VeslbkzA) - [Setting up plugins for Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-plugin-info.html?contentId=jrewJh3VnzILQsG65wRzGQ) - [Set up roles for Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-set-up-roles.html?contentId=V~z~negWGgUTXI7TTcSY3g) - [Create healthcare organizations for your biomed support teams](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-create-org.html?contentId=DyOP80Puvd8M4hFV5~AvZw) - [Add members to your biomed support organization](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-assign-members.html?contentId=lyKknYf~r6H_kn5YJWf8qw) - [Create a group for all location support agents in Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-create-agent-groups.html?contentId=FwJhCb1lTa_OmMtrYXHzWg) - [Create a group for all location managers in Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-creare-manager-group.html?contentId=s8W~agqabe5M2~3H~2DtGw) - [Set up assignment groups for Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-set-up-assignment-groups.html?contentId=xKomvdcHHV8NPNadDRCBUg) - [Modify state decision tables in Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-modify-states.html?contentId=xA5v5jTI74sO5ZsOrMmT~w) - [Add a new record producer to the service catalog in Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-add-record-producer-biomed.html?contentId=_RWMKRarKJeln0fAmU4TGA) - [Creating service requests in Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/requesting-cto-biomed.html?contentId=Z3sabXFdllTbCEbnn_lrnQ) - [Report a medical device issue with Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-cto-biomed-report-medical-device-issue.html?contentId=VtWKX~J2CwbkQ2UVv44cXA) - [Request other biomed service with Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/hcls-cto-biomed-request-other.html?contentId=Bwt2W50yP_btj3OXJ0c6Og) - [Fulfilling service requests in Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-fulfilling-biomed.html?contentId=zrTLRIpuDrwaOpDNSDBYaQ) - [Care Team Operations for Biomed Reference](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-reference.html?contentId=4rkrEDfY6HfgXAw3UGTh2g) - [Care Team Operations for Biomed data model](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-data-model.html?contentId=5FSHK3_vTJcWBPzCioxaIA) - [Care Team Operations for Biomed case table](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-case-table.html?contentId=dvN0tlwxIy_PMbupDPrPSg) - [Components installed with Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/r/yokohama/healthcare-life-sciences/cto-biomed-components.html?contentId=ZVQ_iJDpitvm6tgDb_xBTw)