Test generation

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Test generation

    Test generation is a feature within ServiceNow's Creator Pro Plus product that simplifies automated test creation. By describing your test requirements in natural language, the Test generation skill automatically creates tests for you. You can review, accept, or modify these generated tests with updated prompts. This functionality is built on the Automated Test Framework (ATF) and is available exclusively for users of the Next Experience UI.

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    Key Features

    • Automated Test Creation: Generate tests automatically based on your descriptions, reducing manual effort.
    • Editable Outputs: Review and refine generated tests through updated prompts to tailor them to your needs.
    • Integration with ATF: Leverages the existing Automated Test Framework foundation for robust testing capabilities.
    • Next Experience UI Support: Available only to users utilizing the Next Experience UI for improved interaction.

    Important Considerations

    • AI Limitations: The feature uses AI and machine learning, which may not always produce completely accurate or appropriate results. Customers should thoroughly test and validate all generated tests before relying on them.
    • Human Oversight Required: Due to potential inaccuracies, human review and judgment are essential, especially in critical domains such as healthcare, finance, or security.
    • Data Handling: Data involved in test generation is transferred to centralized ServiceNow environments and may be processed in third-party cloud providers like Microsoft Azure, governed by ServiceNow’s policies.
    • Data Collection and Privacy: Inputs and outputs from the application are collected by ServiceNow to improve AI models. Customers can opt out of future data collection via the Now Assist Opt-Out page.

    Getting Started and Support

    • Explore and learn how to use Test generation within your ServiceNow instance.
    • Access documentation and community support for troubleshooting and best practices.
    • Refer to the Automated Test Framework (ATF) documentation for foundational knowledge.

    Simplify your automated test authoring by leveraging the power of ServiceNow's Test generation skill available as part of the Creator Pro Plus product offering. Simply describe your test requirements, and Test generation generates the test for you. You can then review the generated test before accepting it or make any edits with an updated prompt.

    Note:
    Test generation leverages the foundation provided by the Automated Test Framework (ATF). Refer Automated Test Framework (ATF) documentation for further details.

    The Test generation skill is available only for Next Experience UI users.

    Get started

    Troubleshoot and get help

    For more information, see Now Assist documentation.

    AI limitations

    This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.

    Data processing

    This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.

    Data collection

    ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.