---
sourceDocument: Yokohama Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/application-development

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Tutorial part 8: Generate a playbook with Now Assist

# Tutorial part 8: Generate a playbook with Now Assist {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Playbooks provide a streamlined and automated process for specific activities. The playbook automates sending feedback requests to event attendees, ensuring efficient and consistent collection. This eliminates manual effort and enables timely communication, allowing for easy
gathering of valuable insights to improve future events and the attendee experience.

## Before you begin

Role required: admin or delegated_developer

## Procedure

1. From the We Volunteer app dashboard, select CreateFile.
2. Enter Global in the Application field.
3. Under the Automation category, select Playbook.
4. Select Continue.
5. On the Build with Now Assist tab, enter the following information for the playbook:  
   * Playbook name: <kbd class="ph userinput">Collect feedback from attendees</kbd>
   * Now Assist directions: <kbd class="ph userinput">I want to create a playbook on the Event (x_snc_wevolunteer_event) table, which has following steps: Stage 1: Instructions - This stage involves providing instructions to volunteer admins that validate the attendee’s information for the event and send emails to them to collect feedback for the event. Stage 2: List of attendees - This stage involves looking up attendees table (x_snc_wevolunteer_attendees) records for triggered event. Stage 3: Collect feedback by sending email. The email could include links to the record producer by which attendees can provide their feedback.</kbd>
   {#lab-8-generate-playbook-with-na__ul_alv_ckq_c2c}
6. Select Generate playbook preview.
7. Select Save and edit playbook.  

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