---
sourceDocument: Yokohama Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/application-development

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Service Creator

# Service Creator {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Service creator enables a department to offer custom services through the service catalog, such as the HR department offering tuition reimbursement for further education.

Each published service has an associated record producer catalog item. Users designated as
managers and editors create and design these catalog items. End users can request services by
ordering the catalog item.

All services belong to a published service category, which has an associated application and
modules. When a user orders the catalog item for a service, the ServiceNow system creates a new
task record within the application for that service category. Users designated as service
fulfillers for the department complete these tasks to fulfill the service request.