Resources for enhancing your app

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Resources for enhancing your app

    This resource guide helps ServiceNow customers effectively enhance their applications using various components of the ServiceNow AI Platform. It covers how to add and manage data, build user experiences, implement logic and automation, and configure security within App Engine Studio and complementary tools like Table Builder, UI Builder, Decision Builder, and App Engine Management Center.

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    Adding and Managing Data

    Customers can add data to their applications in App Engine Studio by creating data models, blank tables, importing data from spreadsheets or PDFs, integrating external data, and modifying existing tables. Table Builder offers advanced capabilities to explore, manage, and configure data tables, forms, policies, rules, and flows to further refine data handling.

    Building User Experiences

    App Engine Studio allows adding diverse experiences such as application experiences, record producers, catalog items, workspaces, portals, and mobile experiences. Workspace Builder and UI Builder provide tools to configure, customize, and enhance how users interact with applications through configurable workspaces and UI components.

    Implementing Logic and Automation

    Customers can build application logic and automate processes by adding pre-built or custom flows, decisions, email notifications, and editing processes within App Engine Studio. Decision Builder facilitates managing business logic through decision tables, including creation, modification, and rule management in Workflow Studio and Excel.

    Configuring Security

    Security configuration in App Engine Studio involves building application security, creating or using roles, managing access settings, and collaborating with developers. The ServiceNow AI Platform and App Engine Management Center further support configuring AES personas and roles, managing users and groups, delegating developer roles, and overseeing collaboration requests to maintain secure, organized access control.

    Key Outcomes

    • Enable comprehensive data management and integration to support robust application data models.
    • Create rich, customizable user experiences that meet diverse business needs across devices.
    • Implement sophisticated logic and automation to streamline application workflows and decision-making.
    • Maintain strong security posture through role-based access control and collaboration management.
    • Leverage multiple ServiceNow AI Platform components cohesively for scalable and maintainable application development.

    As you add data, experience, logic and automation, and security to your application, you might interact with several different parts of the ServiceNow AI Platform. The links in the following table point you to resources for adding content in App Engine Studio and also Table Builder, UI Builder, Decision Builder, App Engine Management Center, and the ServiceNow AI Platform.

    Table 1. Resources for adding content to your application
    Add data Add an experience Add logic and automation Add security
    Add data to your application in App Engine Studio. Work in App Engine Studio to add experiences to your application. Build logic and automation into your application in App Engine Studio. Configure roles to manage your application's security in App Engine Studio.
    Seamlessly transition to using Table Builder to enhance your application's data. Use Workspace Builder and UI Builder to further enhance experiences in your application. Use Decision Builder to easily manage business logic for your application. Configure and manage roles for your organization and application using the ServiceNow AI Platform and App Engine Management Center.