Build apps using App Engine Studio

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Build apps using App Engine Studio

    ServiceNow® App Engine Studio (AES) is a guided, low-code development tool that enables users to create rich web applications to store data, automate business processes, and address business challenges. AES empowers citizen developers—employees with little to no coding experience—to build applications, thereby freeing administrators to focus on strategic, system-wide priorities.

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    Key Features

    • Rapid App Development: Utilize guided workflows, templates, and a comprehensive suite of development tools to quickly build powerful apps tailored to various business needs.
    • User Experience Tools: Enhance applications with integrated components such as Catalog Builder, Workflow Studio, Workspace Builder, and Mobile App Builder to create engaging user experiences.
    • Governance and Scalability: Manage app growth effectively with governance tools supporting both citizen and professional developers, including the App Engine Management Center (AEMC).
    • End-to-End Lifecycle Support: AES supports the full app lifecycle, including learning concepts, installation, configuration, building, and deployment across development to production environments.

    Practical Information for ServiceNow Customers

    • Installation: AES must be downloaded from the ServiceNow Store. After installation, clearing local cache may be necessary for AES to appear on your instance.
    • User Access and Support: Coordinate with your company’s Customer Admin to manage user accounts, perform restores, or request support.
    • Learning and Community Resources: Customers can access documentation on AES components, participate in the community forum, consult the Known Error Portal, and use the developer site for app creation guidance.

    Benefits

    By leveraging AES, ServiceNow customers can speed up app delivery, reduce dependency on specialized developers, and maintain control over application governance—resulting in efficient, scalable solutions that meet evolving business demands.

    ServiceNow® App Engine Studio (AES) is a guided, low-code tool for developing rich web applications to store information, automate business processes, and solve business problems. Work that was once assigned to administrators can now be delegated to employees with little to no training using AES.

    This video shows a visual overview of the app creation process using App Engine Studio.

    Get started

    By delegating development to citizen developers in your organization, administrators are freed up to address more strategic, system-wide priorities. AES can help you do the following:
    • Build powerful apps quickly to fit any business need by using a suite of development tools, including guided workflows and templates.
    • Create experiences users love with Catalog Builder, Workflow Studio, Workspace Builder, Mobile App Builder, and other integrated tools.
    • Scale apps without sprawl with straightforward governance and tools that support both citizen and pro developers, such as App Engine Management Center (AEMC).

    Additional resources for App Engine Studio

    Learn more about App Engine Studio ServiceNow resources
    App Engine Studio is a guided, low-code tool for developing rich web applications to store information, automate business processes, and solve business problems.

    Create Apps Fast with App Engine Studio

    Build Apps Fast with App Engine

    Getting Started on App Engine Studio

    Request AES on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use AES, you must first download it from the ServiceNow Store. When you have completed the download, you may need to clear your local cache before it appears on your instance.

    Get help with App Engine Studio