Building applications with ServiceNow Studio

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Building applications with ServiceNow Studio

    ServiceNow Studio is a unified development environment designed for admins and developers to extend base system solutions and create custom applications efficiently on the ServiceNow AI Platform. It integrates tools for building apps, managing app metadata within scoped and global apps, and packaging app changes for deployment, all within a single interface.

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    Choosing the Right Builder for Your Application

    ServiceNow offers several builders tailored to different development needs and skill levels:

    • Creator Studio: Ideal for building request-fulfillment applications without coding, such as simple approval workflows.
    • App Engine Studio: Provides low-code tools to build a wider range of applications without deep programming expertise.
    • ServiceNow Studio: Targeted at developers seeking centralized control and enhanced productivity with streamlined navigation, integrated low-code tools, and efficient development tracking and packaging.
    • ServiceNow IDE and SDK: Suitable for developers preferring industry-standard coding tools and processes, supporting source code development with ServiceNow Fluent and Visual Studio Code integrations.

    Getting Started and Resources

    ServiceNow Studio can be tested on a Personal Development Instance (PDI) after signing in to the Developer Site. This allows hands-on experience with the platform’s development capabilities.

    Additional helpful resources include App Engine Academy videos covering platform capabilities, multi-level table inheritance, and custom app development best practices. For administrative support, customers should contact their Customer Admin, and for technical issues, ServiceNow’s Known Error Portal and Customer Service are available.

    ServiceNow Studio provides a unified experience for all ServiceNow development activities, enabling admins and developers to extend base system solutions and create custom apps with ease. Use ServiceNow Studio to build apps and app files with integrated tools, access and edit app metadata in scoped and global apps, and package app changes for deployment, all in one powerful development tool.

    Overview of ServiceNow Studio

    Get started

    Which builder should I use to create an app?

    Figure 1. Types of builders
    Different builders available for different skill levels

    Want to build an app easily, without code?

    Creator Studio specializes in helping you craft request-fulfillment applications without writing code. For example, an application to request office supplies by filling out a form, and someone approves or denies your request. For more information, see Exploring Creator Studio.

    Need a more general app but still want low-code options?

    App Engine Studio lets you build a broader range of apps than Creator Studio without being a programming pro. For more information, see Exploring App Engine Studio.

    Are you a developer who wants more control in a centralized user interface?

    Build apps smarter and deliver them faster with the new ServiceNow Studio. ServiceNow Studio empowers platform developers with a modern, unified environment for building on the ServiceNow AI Platform. ServiceNow Studio features streamlined navigation to applications and metadata, integrated low-code tools, efficient tracking and packaging of development work that accelerates development processes and enhances productivity. For more information, see Exploring ServiceNow Studio.

    Are you a developer who wants to use industry-standard development tools and processes?

    The ServiceNow IDE and ServiceNow SDK support developing applications in source code with ServiceNow Fluent, creating JavaScript modules, and using third-party libraries. ServiceNow Fluent is a domain-specific programming language for creating application metadata in code.

    The ServiceNow IDE is an implementation of Visual Studio Code for the Web on the ServiceNow AI Platform. The ServiceNow SDK uses Visual Studio Code Desktop locally. For more information, see Building applications in source code.

    Give ServiceNow Studio a try

    Ready to give ServiceNow Studio a try? You can test it out using your own Personal Development Instance (PDI), which requires you signing in to the Developer Site. Find out more on PDIs in the Personal developer instance guide.

    Helpful resources

    Some ServiceNow resources that can provide you with helpful information are:
    Video
    Watch App Engine Academy: Platform capabilities and data modeling for custom applications.
    Video
    Watch App Engine Academy: Using ServiceNow Studio for Multi-Level Table Inheritance.
    Video
    Watch App Engine Academy #1: Custom App Development Best Practices
    Customer Admin Support
    Contact your company's Customer Admin to unlock or add user accounts, perform restores or zBoots, and more.

    Known Error Portal
    Search the Known Error Portal for known error articles
    Customer Service
    Contact Customer Service and Support