---
sourceDocument: Yokohama Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/application-development

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Add a record producer

# Add a record producer {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

A record producer enables users to create task-based records, such as an incident record, in apps you create in App Engine Studio (AES) without creating a request. It enables a better end-user experience by standardizing requests using a simplified form.

## Before you begin

Create a data table that the record producer will add a new record to when a user fills out the form. For more information, [Create a data model for your application](https://servicenow-prod.fluidtopics.net/sBUU39XKAFpc6eT3sEejzQ "Create a data model in App Engine Studio (AES) for your application by creating the tables that will house your application data. Create data tables that will be used in your application by creating the table from scratch, uploading a spreadsheet or PDF, or by using an existing table as a template. You can also create and schedule data imports by mapping a spreadsheet to an existing table in your application.").

Role required: sn_app_eng_studio.user or delegated_developer. For more information, see [Delegate developers using AES](https://servicenow-prod.fluidtopics.net/7nGx8ej0_uG1DIiyMPiwOA "Delegated development enables designated users without a system admin role to develop or deploy applications on the ServiceNow AI Platform. This enables administrators and delegated developers to work together to deliver custom applications through App Engine Studio (AES).").

## About this task

A record producer is a simplified type of catalog item that displays a form for users to fill out. The completed and submitted form inserts a new data record in a selected custom target table that you set up. This type of catalog item enables users to create task-based records, such as an incident record (without any of the more complex functionality that comes with using a standard catalog item, such as creating requests). Use a record producer when you want the service catalog form to create a simplified type of record that isn't a request (for example, a task record such as an incident, change, or enhancement, etc.). When you add a record producer, you create a basic version of the record producer. You must then continue editing it
in Catalog Builder before it's ready to deploy.  
Note:  
If you created an application using a template, a record producer may already be added to your application.

## Procedure

1. Navigate to AllApp EngineApp Engine Studio.
2. From the My Apps page, open your application.
3. In your application, next to Experience, select Add.
4. Select Record Producer and select Begin.
5. On the form, fill in the fields.  
   {#add-a-record-producer__table_enj_bw4_krb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the record producer. |
   | Short description | Brief overview of the record producer. |
   [Table 1. Record Producer form]

   {#add-a-record-producer__table_enj_bw4_krb}
6. Select Edit record producer.
7. In Catalog Builder, specify the required information.  
   After completing each step, select Save.{#add-a-record-producer__id_s4j_c2f_5rb__entry__2}

   | Step | Description |
   |-|-|
   | Details | * Basic info: Record producer name and short description. * Item details: Description of the record producer. Note: You can attach files such as graphics, images, videos, or a link to an external source of information. {#add-a-record-producer__ul_ob5_2cf_5rb} |
   | Destination | Table in which the record producer creates records. |
   | Location | * Catalogs: Name of the catalog the record producer belongs to. * Categories: Available categories that can be linked with the record producer. * Topics: Available topics that can be connected to the standard catalog item. Find out more about topics in [Associate a catalog item with a taxonomy topic in Employee Center](https://www.servicenow.com/docs/access?context=associate-cat-item-taxonomy-ec&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US). {#add-a-record-producer__ul_u44_gcf_5rb} |
   | Questions | Questions for the record producer. From the Insert new question list, you can include additional question sets, questions, deactivated questions, single-column container, two-column container, and line break. For information on creating a question and supported question types, see [Create a question for a catalog item in Catalog Builder](https://www.servicenow.com/docs/access?context=create-question-cat-builder&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US). You can also add dynamic form behavior for a question. For information on adding dynamic form behavior, see [Edit a question in Catalog Builder](https://www.servicenow.com/docs/access?context=edit-question-cat-builder&version=yokohama&pubname=yokohama-servicenow-platform&ft:locale=en-US). Note: * The questions within a question set can't be edited. The question sets can be reordered by dragging and dropping them. * Question sets specified in the template can't be removed, while the ones added by the user can be removed. * Removal of question sets simply removes the association with the item and doesn't delete the question set. * A single-column question set can be added to a single-column or a two-column container. A two-column question set can't be added to a container. {#add-a-record-producer__ul_egj_kht_h4b} |
   | Settings | Options to customize the record producer behavior. * Hide 'Add to wishlist' button: Option to hide the Add to wishlist button for the record producer. * Hide attachment button: Option to hide the Attachment button for the record producer * Make attachment mandatory: Option to make the Attachment field required for the record producer. {#add-a-record-producer__ul_my5_jcf_5rb} |
   | Access | Group or individual users for whom the record producer is available or not available. |
   | Review and Submit | Review and submit the record producer. |
   [Table 2. Catalog Builder steps]

   {#add-a-record-producer__id_s4j_c2f_5rb}
8. To preview a catalog item in Portal or Now Mobile, select Preview.  
   Note:  
   When you preview an item, you can interact with it but not submit it.
   1. To preview the item in the portal, select Portal for the View within field.  
      Note:  
      Portal preview is based on the portal URL configured for the Catalog Builder.
   2. To view an item representation in Now Mobile, select Now Mobile for the View within field.
   3. To open the preview in a new tab, select Open preview in a new tab.  
      Note:  
      When you change the item and save it, the preview is dynamically refreshed in the opened tab.
   {#add-a-record-producer__substeps_pth_cjt_h4b}
9. Select Submit.

## What to do next

For the record producer you want to edit, select the menu icon (![Menu icon]()) and select Edit.
* **[Sample record producer](https://servicenow-prod.fluidtopics.net/7lNfYrJQo0wrBrpuTZfaew)**   
  A record producer experience that you create in App Engine Studio (AES) is a service catalog form that generates a task record, such as an incident, instead of a request.

*[\>]: and then