XMLDocument script object

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read
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    Summary of XMLDocument script object

    The XMLDocument script object in ServiceNow provides a JavaScript wrapper to parse and extract XML data from XML strings, commonly returned by Web Service invocations or ECC Queue payloads. It allows you to create an XMLDocument instance from an XML string and query XML elements and attributes directly in server-side scripts like Business Rules. This object supports namespace-aware parsing by passing a second argument to its constructor.

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    Key Features

    • Constructor: Instantiate an XMLDocument object from an XML string, optionally enabling namespace awareness for XML with namespaces.
    • XPath-based node querying: Use XPath strings to locate nodes and extract text or integer values with methods like getNodeText() and getNodeInt().
    • Node and attribute access: Retrieve nodes by XPath and access node properties such as name, type, and child nodes. Attributes can be accessed either directly or via XPath queries.
    • Node lists: Obtain collections of nodes matching XPath expressions and iterate through or access nodes by index.
    • Creating new elements: Add new XML elements dynamically at any position in the document using createElement(). Use setCurrent() to define the parent element for subsequent creations.
    • Namespace handling: When parsing XML with namespaces, enable namespace-aware mode to query elements using their namespace prefixes in XPath expressions.

    Practical Usage for ServiceNow Customers

    • Parse XML payloads received from web services or ECC Queue messages efficiently within server-side scripts.
    • Extract specific data points from XML responses using XPath queries to support integrations and automation workflows.
    • Access and manipulate XML elements and attributes programmatically, enabling dynamic XML document modifications.
    • Work with namespace-qualified XML documents seamlessly by enabling the namespace-aware parsing mode.

    Key Outcomes

    • Enable robust XML data handling within ServiceNow scripts without external libraries.
    • Improve integration capabilities by simplifying XML parsing, querying, and document editing tasks.
    • Support complex XML structures including those with namespaces, facilitating richer data exchange scenarios.
    • Empower developers to build custom logic that interacts directly with XML data in a performant and straightforward way.

    A JavaScript object wrapper for parsing and extracting XML data from an XML document (String).

    Use this Javascript class to instantiate an object from an XML string, usually a return value from a Web Service invocation, or the XML payload of ECC Queue. Using the XMLDocument object in a Javascript business rule lets you query values from the XML elements and attributes directly.

    Constructor

    The constructor of a script object creates a new instance of the object to be used.
    var xmlString = "<test>" +
                    "  <one>" +
                    "    <two att=\"xxx\">abcd1234</two>" +
                    "    <three boo=\"yah\" att=\"yyy\">1234abcd</three>" +
                    "    <two>another</two>" +
                    "  </one>" +
                    "  <number>1234</number>" +
                    "</test>";
    
    var xmldoc = new XMLDocument(xmlString);
    To perform XML parsing of an XML string that is name space qualified, specify "true" for the second argument for the XMLDocument constructor. The following is an example of parsing and XML string that contains name space qualification of its elements.
    var xmlString = "<bk:book xmlns:bk='urn:loc.gov:books' xmlns:isbn='urn:ISBN:0-395-36341-6'>" +
                      "<bk:title>Cheaper by the Dozen</bk:title>" +
                      "<isbn:number>1568491379</isbn:number>" +
                    "</bk:book>";
    
    var xmldoc = new XMLDocument(xmlString, true); // XML document is name space aware
    

    Locating nodes and elements

    Now that we have the XMLDocument object, we can call the following APIs to locate nodes and elements of the XML document, as well as extract text from it directly. The query syntax for locating nodes and attributes is based on XPath.
    Note:
    XML parsing with this object is not namespace aware, this means that if you are locating a node name with namespace in it eg. "<names:myelement> ...", the XPath search string would be "//myelement"
    The following are examples of locating a node by its XPath and getting the text value out of the resulting node.
    var str = xmldoc.getNodeText("//two"); // returns the first occurrence of the node
    // str == "abcd1234"
    
    str = xmldoc.getNodeText("//three");
    // str == "1234abcd"
    
    str = xmldoc.getNodeText("/test/one/*");
    // str == "abcd1234"
    
    str = xmldoc.getNodeInt("//number");
    // str == 1234
    
    The following examples locates the node by XPath and uses the API on node and element to get attributes and value.
    var node = xmldoc.getNode("/test/one/two");
    // node.getNodeName() == "two"
    // node.getNodeType() == "1" // 1 == ELEMENT_NODE
    // node.getLastChild().getNodeType() == "3" // 3 == TEXT_NODE
    // node.getLastChild().getNodeValue() == "abcd1234"
    Or you can use the following convenience functions to get the node name and type
    str = xmldoc.getNodeName("//three");
    // str == "three"
    
    str = xmldoc.getNodeType("//three");
    // str == "1"
    You can also get a list of nodes that you can iterate or access directly by position
    var nodelist = xmldoc.getNodes("//one/*"); // two, three, and two
    // nodelist.getLength() == "3"
    // nodelist.item(0).getNodeName() == "two"
    // nodelist.item(1).getNodeName() == "three"
    The following is an example of parsing an XML string that is qualifed with name spaces.
    var xmlString = "<bk:book xmlns:bk='urn:loc.gov:books' xmlns:isbn='urn:ISBN:0-395-36341-6'>" +
                      "<bk:title>Cheaper by the Dozen</bk:title>" +
                      "<isbn:number>1568491379</isbn:number>" +
                    "</bk:book>";
    
    var xmldoc = new XMLDocument(xmlString, true);
    var str = xmldoc.getNodeText("//bk:title"); // returns the first occurence of the node
    gs.log(str);
    
    str = xmldoc.getNodeText("/bk:book/*");
    gs.log(str);
    
    str = xmldoc.getNodeInt("//isbn:number");
    gs.log(str);

    Getting attribute values

    An attribute is just an extension of a node and so it has all the same APIs.

    The following example shows how to query for a node to get its attribute by position
    node = xmldoc.getNode("//two");
    // node.getAttributes().item(0).getNodeValue() == "xxx"
    
    str = xmldoc.getAttribute("//two", "att");
    // str == "xxx"
    XPath also has a query syntax for locating the attribute node directly, for example
    str = xmldoc.getNodeText("//*[@att=\"yyy\"]");
    // str == "1234abcd"
    
    str = xmldoc.getNode("//@boo").getNodeValue();
    // str == "yah"
    

    Creating new elements

    An XML element can be created at any level of the XML document once it has been created. Use the setCurrent function to position where the new element will be created as a child element, and use the createElement function to create the element.
    var xmlString = "<test>" +
                    "  <one>" +
                    "    <two att=\"xxx\">abcd1234</two>" +
                    "    <three boo=\"yah\" att=\"yyy\">1234abcd</three>" +
                    "    <two>another</two>" +
                    "  </one>" +
                    "  <number>1234</number>" +
                    "</test>";
    
    var xmldoc = new XMLDocument(xmlString);
    xmldoc.createElement("new", "test"); // creates the new element at the document element level if setCurrent is never called
    xmldoc.createElement("new2"); // calling without a value will create a new element by itself
    
    var el = xmldoc.createElement("new3");
    xmldoc.setCurrent(el); // this is now the parent of any new elements created subsequently using createElement()
    xmldoc.createElement("newChild", "test");
    The resulting XML document looks like this
    <test>
      <one>
        <two att="xxx">abcd1234</two>
        <three boo="yah" att="yyy">1234abcd</three>
        <two>another</two>
      </one>
      <number>1234</number>
      <new>test<new>
      <new2/>
      <new3>
          <newChild>test</newChild>
      </new3>
    </test>