Create a custom application in ServiceNow Studio. After creating the foundations of your app, you can add data, automation, or many other types of app files using integrated development tools and builders in ServiceNow Studio.
Before you begin
As of the February 2025 release, both admins and users with Guided Application Creator (GAC) roles can create apps in ServiceNow Studio. To create a custom global app, the GAC user must have the Global role.
Role required: admin or Guided Application Creator roles
Procedure
Navigate to All > App Engine > ServiceNow Studio.
Select either the Create icon () next to the Navigator panel or the Create button.
Figure 1. Select either Create button
Select App from the options that appear.
Enter the basic information for the app on the form.
Figure 2. Create an app basic details
Enter a Name and Description for your application.
Optional: Add a logo by either dragging the image to the Browse or drag to upload field or selecting the field, selecting the image from your file directory, and selecting
Open.
Specify the Scope.
Scoped means that the app doesn't interact with any other data on the instance. By default, the app can access and change its own tables and business logic, but other apps can't
unless you give them explicit permission.
Global means that all tables and business logic on the instance can interact with the app.
For more information about working with scopes, see Application scope.
Select Continue.
Define user access to the app by adding roles.
ServiceNow Studio automatically defines default admin and user roles. You can remove the predefined roles or add more roles. For more information about roles, see Managing roles.
Select Add a role.
Enter the Role name and Description.
Repeat this process for as many roles that you need to add.
Select Continue.
Figure 3. Roles create user access to the app
Select one of the following options.
Select Create file to begin adding files to your application right away.
Select View app details to go to the app details page for your new app.