ServiceNow Studio and legacy products
Summarize
Summary of ServiceNow Studio and legacy products
ServiceNow Studio is an enhanced development environment on the ServiceNow AI Platform that improves upon legacy tools like the Guided Application Creator and the older Studio product. It centralizes app development tasks, making it easier and more efficient for developers to create, organize, and edit applications. It supports modern deployment options and integrates native GenAI-powered features through Now Assist.
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Key Features
- Unified Development Experience: All necessary development tools are accessible within one interface, enabling smooth switching between tasks and efficient management of app objects.
- Enhanced Deployment Management: Supports app life cycle management through pipelines, update sets, and other ServiceNow deployment methods.
- Integration with Now Assist: Enables use of advanced Generative AI capabilities and low-code tools directly within the Studio environment.
- Scoped Application Support: Editing any global, scoped, or custom app you have permissions for is supported in the new Studio, though legacy Studio editing options do not apply.
- Guided Application Creator (GAC) Role Considerations: Some features like the Search bar and Create > App/File menu become available only after creating a scoped application and refreshing the Studio homepage.
Practical Implications for Customers
- If you previously used Guided Application Creator or legacy Studio, transitioning to the new ServiceNow Studio will streamline development with improved navigation and consolidated tools.
- The option to edit apps in legacy Studio is no longer relevant for the new Studio; all supported apps can be directly edited in ServiceNow Studio.
- When starting new scoped apps, expect some features to be initially hidden until the app is created and the interface refreshed.
- Leveraging Now Assist within Studio allows you to incorporate AI-powered assistance and low-code development, enhancing productivity.
ServiceNow Studio improves upon the functions of several other tools that you may have used to develop apps on the ServiceNow AI Platform. If you previously used Guided Application Creator or the legacy Studio product to create apps, try using ServiceNow Studio to continue your app development process.
Upgraded features
The intuitive navigation and taxonomy of ServiceNow Studio will help you efficiently find, organize, and edit your work. When it comes to creating or editing objects, every development capability you need is accessible in one place, enabling you to access, switch between, and leverage the right tool for the job every time. Once your app is ready to go live, you can effortlessly manage your deployments using any of the app life cycle options ServiceNow offers, such as pipelines or update sets. ServiceNow Studio also offers native support for Now Assist, giving you the ability to leverage the latest GenAI capabilities ServiceNow offers along with innovative low-code tools.
ServiceNow Studio and changed functionality
Some aspects of the upgraded ServiceNow Studio behave differently than legacy Studio. In the record for each app created on the ServiceNow AI Platform, there is an option to allow the app to be edited in legacy Studio. However, this option does not apply to the new ServiceNow Studio. Any global, scoped, or custom app you have permission to edit can be edited in ServiceNow Studio.
The Can Edit Application in Studio option on each app record does not apply to the new ServiceNow Studio.
Using ServiceNow Studio with Guided Application Creator (GAC) roles
When you start using ServiceNow Studio, some features become available only after you create a scoped application. If you're new to using ServiceNow Studio, you may notice that the Search bar and aren’t visible initially. This is expected behavior in ServiceNow Studio.
To get started, select Create and continue creating your scoped app. On the App details page for the new application, you can create metadata (or application files) by selecting Create. The Create file modal opens, and you can then create any file type you need and associate it to your app.
After you have created your application, return to the ServiceNow Studio home page, and refresh the browser window. You can now use the Search bar and features during your scoped application development. For more information about roles, see Assign a role to a user.