Zero Copy Connector for ERP

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Zero Copy Connector for ERP

    Zero Copy Connector for ERP is a ServiceNow scoped application designed to facilitate seamless retrieval and updating of ERP data directly from the system of record, such as SAP. It addresses challenges posed by legacy ERP systems that contain complex, outdated custom code by enabling the replacement of this code with digitized workflows through integration with ERP Semantic Mining (ERP-CM). This modernization leads to a cleaner ERP core, allowing innovation without requiring deep knowledge of legacy systems.

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    The app alleviates the workload on database administrators and developers by eliminating the need to create database views or endpoints in the ERP system, thereby freeing resources for other critical projects like system migration.

    Key Features

    • ERP Models: Use ERP models as the foundation for building applications. These models include remote tables and extraction tables that represent ERP system data, enabling both reading and updating of ERP data.
    • App Development Integration: Leverage extracted and transformed ERP data to build applications in environments such as App Engine Studio, Creator Studio, and Workflow Studio, facilitating flexible and powerful ERP data utilization.
    • Legacy Code Replatforming: Employ ERP Semantic Mining to scan and replace legacy custom code with digitized workflows, creating a clean ERP core for enhanced innovation.
    • Simplified Configuration: Configure remote tables and connections to the ERP system easily within ServiceNow.

    Key Outcomes

    • Streamlined ERP modernization by reducing dependency on complex legacy custom code.
    • Improved operational efficiency by minimizing manual database view and endpoint creation.
    • Accelerated innovation through clean ERP core enabling scalable workflow digitization.
    • Enhanced ability to build and automate ERP-integrated applications using ServiceNow’s low-code platforms.

    Getting Started and Resources

    To use Zero Copy Connector for ERP, download the application from the ServiceNow Store and clear your local cache if necessary to activate it on your instance. Comprehensive learning resources, including training and documentation, are available via ServiceNow University and cover concepts, configuration, and practical usage. These resources assist customers in effectively deploying and leveraging the connector to modernize ERP systems and develop integrated applications.

    Zero Copy Connector for ERP (Enterprise Resource Planning) is a ServiceNow scoped app that enables you to retrieve and update ERP data from the system of record, such as SAP.

    Legacy systems of records, such as SAP, can have old, complex custom code and data that require more time and effort to move to newer versions of the system of record. Use Zero Copy Connector for ERP and ERP Semantic Mining (ERP-CM) to scan the system of record to find and replace custom code with digitized workflows, resulting in a clean ERP core.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Database administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record, freeing them to work on other projects, such as migration.

    Figure 1. Zero Copy Connector for ERP
    Zero Copy Connector for ERP workflow

    Use ERP models as the data foundation for ERP apps. These models include ERP system data in remote tables and extraction tables, and enable you to read and update the ERP system. After you create ERP models, you can use the extracted and transformed data to build apps that access the ERP models, for example in App Engine Studio or Creator Studio, or use the ERP data in flows in Workflow Studio.

    Note:
    For information about new and updated features in the Yokohama release, see ERP Canvas release notes.

    Learning resources for Zero Copy Connector for ERP

    Learn more about Zero Copy Connector for ERP ServiceNow resources
    Zero Copy Connector for ERP has a several training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow University site.)

    Partner Essentials: Clean Core for App Engine

    App Engine for ERP Fundamentals

    ERP modernization: Working toward a clean core

    Request Zero Copy Connector for ERP on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use Zero Copy Connector for ERP, you must first download the application from the ServiceNow Store. After you’ve completed the download, you may need to clear your local cache before Zero Copy Connector for ERP appears on your instance.