Using other Now Assist applications and features from Now Assist Center

  • Release version: Australia
  • Updated March 13, 2026
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    Summary of Using other Now Assist applications and features from Now Assist Center

    Now Assist Center is a unified administration workspace designed to help ServiceNow customers configure and manage AI capabilities within their instance. It consolidates multiple Now Assist applications into a single, guided, conversational environment, streamlining access and administration.

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    Accessing Now Assist Applications

    Within Now Assist Center, you can conveniently access various Now Assist applications and features from dedicated sections or pages. These applications serve different AI management and enhancement functions, including automation, asset management, performance monitoring, and security. Key applications and their locations include:

    • AI Agent Advisor: Accessible from the home page, Automation opportunities page, and Resolution Steps page to provide AI-driven automation insights.
    • Assistant Designer and Asset Library: Found on the Asset inventory page for managing AI assets.
    • Now Assist Admin console Experiences and Settings: Located on the Admin page for configuring AI experiences and system settings.
    • Now Assist Admin console Performance: Available on the Monitor page under the Skills tab to analyze AI asset usage and performance.
    • Now Assist Guardian: Accessed via the Admin page to monitor generative AI interactions for offensive content, prompt injections, and sensitive topics.
    • Now Assist Data Kit: Located on the Data page to manage data-related AI features.
    • Now Assist Readiness Evaluation: Found on the AI readiness page and home page section to assess AI readiness.

    Practical Use

    ServiceNow customers can use Now Assist Center to efficiently navigate and operate AI tools for automation, asset management, performance tracking, security, and readiness evaluation. The workspace’s guided, conversational design helps reduce complexity and improve administrative efficiency.

    Why It Matters

    By centralizing AI administration, Now Assist Center enables faster configuration, better oversight, and proactive management of AI capabilities, helping organizations maximize the value of AI integrations within ServiceNow.

    Access other Now Assist applications within the Now Assist Center workspace to configure and manage AI capabilities on your instance.

    Now Assist Center is a unified administration workspace that consolidates the various Now Assist applications into a single, guided, conversational environment.

    The following table lists the locations in Now Assist Center where you can access other Now Assist applications and use them within the workspace.
    Table 1. Now Assist applications and features in Now Assist Center
    Now Assist application/feature Location in Now Assist Center

    AI Agent Advisor

    See AI Agent Advisor.

    AI Agent Advisor section of the Now Assist Center home page, Automation opportunities page, and Resolution Steps page

    Navigate to Now Assist Center > Home and view the AI Agent Advisor section.

    For more information, see Using AI Agent Advisor in Now Assist Center.

    Assistant Designer, Asset Library

    See Assistant Designer Asset library.

    Asset inventory page.

    Navigate to Now Assist Center > Asset inventory.

    For more information, see Using the asset inventory in Now Assist Center.

    Now Assist Admin console, Experiences

    See Now Assist Experiences.

    Admin page

    Navigate to Now Assist Center > Admin and select one of the options under Now Assist Experiences.

    For more information, see Using Now Assist Admin console features in Now Assist Center.

    Now Assist Admin console, Performance

    See Analyzing Now Assist performance.

    Analytics page

    Navigate to Now Assist Center > Monitor and select the Skills tab.

    For more information, see View AI assets usage and performance in Now Assist Center.

    Now Assist Admin console, Settings

    See Now Assist Admin Settings.

    Admin page

    Navigate to Now Assist Center > Admin.

    For more information, see Using Now Assist Admin console features in Now Assist Center.

    Now Assist Admin console, Now Assist Guardian

    See Now Assist Guardian.

    Admin page

    Navigate to Now Assist Center > Admin and select one of the options under Now Assist Guardian.

    For more information, see Use Now Assist Guardian features in Now Assist Center.

    Now Assist Data Kit

    See Now Assist Data Kit.

    Data page

    Navigate to Now Assist Center > Data.

    For more information, see Use Now Assist Data Kit features in Now Assist Center.

    Now Assist Readiness Evaluation

    See Now Assist Readiness Evaluation.

    AI Readiness section of the Now Assist Center home page, AI readiness page, and assessment details page

    Navigate to Now Assist Center > AI readiness.

    For more information, see Using Now Assist Readiness Evaluation in Now Assist Center.