Delete an AI agent

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Delete an AI agent from AI Agent Studio if you no longer need it.

    Before you begin

    Role required: sn_aia_admin

    About this task

    You must assign appropriate permissions by using the access control lists (ACLs) to delete AI agents on AI Agent Studio.
    Note:
    You can't delete the AI agents that come installed with Now Assist applications.

    Procedure

    1. Navigate to All > AI Agent Studio > Create and manage > AI agents.
    2. Select the check box of the AI agent that you want to delete and select Delete.

      You can also delete multiple AI agents by selecting multiple AI agent records at a time.

      Note:
      Some AI agents installed with Now Assist applications can't be deleted.
    3. In the confirmation pop-up window, select Delete.

    Result

    The selected AI agents are deleted from the AI agents list in AI Agent Studio.