Configure AI Control Tower

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configuring the AI Control Tower for Now Assist from the Configurations page.

    Before you begin

    Role required: AI steward [sn_ai_governance.ai_steward]

    Procedure

    1. Navigate to the Workspaces > AI Control Tower > Configuration view in the AI Control Tower.
    2. Expand Data and select Opt in under Data sharing.
      To view the Data section, confirm that the generative AI Controller plugin is installed.
      The Opt in option is enabled by default.
      Note:
      Opting out of data sharing can only be reversed by your Account Executive or the Now Support team.

      For more information about Data sharing, see the FAQs (common questions) section on the Data Sharing page.

    3. Select Controls and activate the Automatically trigger playbooks option.
      The Automatically trigger playbooks option is inactive by default.
      Enabling the Automatically trigger playbooks and adding an AI asset to this environment automatically triggers approval requests.
      Note:
      When the Automatically trigger playbooks isn't enabled, the approval requests aren't generated automatically, however, the asset manager can initiate them manually.

      Verify to have the Automatically trigger playbooks option enabled in your production environment.

    Result

    The AI Control Tower is configured.