The Now Assist in Standard Ticket Page skill allows you to display summaries generated by Now Assist, providing overviews of recent activities and ticket details.

When this skill is active, the standard ticket page on the Service Portal displays a Summarize button. If requesters want to see the ticket activity and a summary of information generated by Now Assist, they can select the Summarize button.

The Summarize button appears when at least one field is configured. If no field values are configured, the button does not appear, regardless of whether the Now Assist in Standard Ticket Page skill is active.