View your automation opportunities

  • Release version: Australia
  • Updated March 13, 2026
  • 1 minute to read
  • Review the automation opportunities that AI Agent Advisor has identified for your instance.

    Before you begin

    Automation discovery must be set up and an analysis run must be completed. For more information, see Set up automation opportunity discovery for AI Agent Advisor.

    Role required: sn_na_center.nac_admin

    About this task

    After AI Agent Advisor completes an analysis, it produces a prioritized list of automation opportunities based on your instance data. Follow these steps to review the identified opportunities and assess which ones to act on.

    Procedure

    1. Navigate to All > Now Assist Center or Workspaces > Now Assist Center.
    2. Review the Automation opportunities section of the home page to see the top automation opportunities.

      Each card displays the estimated time and cost savings.

      Figure 1. Automation opportunities
      AI Agent Advisor section of the home page showing automation opportunities.
    3. Do one of the following:
      1. Select Review opportunity in a card to view its details.

        The Resolution Steps tab opens showing the opportunity details.

        Figure 2. Opportunity details example
        Resolution Steps tab showing the opportunity details.
      2. Select View all to view the complete list of automation opportunities.

        The Automation opportunities tab opens showing a summary and a searchable list of all automation opportunities.

        Use the search field or the filter and sort controls adjust the list.

        Figure 3. Automation opportunities list
        Automation opportunities tab showing a list of all automation opportunities.
      3. Optional: Select a combination of sort, filter, and display options to refine the list.
        • Type in the search box and select the Submit search icon (Submit search icon.) to filter by search criteria.
        • Select the filter button (Filter icon.), choose one or more filters, and select Apply.
        • Select an option from a sort menu.
        • Select the List layout (List layout icon.) to display the opportunities in a list or Grid layout (Grid layout icon.) to show them as stacked cards.

    What to do next

    Implement an automation opportunity. For more information, see Implement an automation opportunity from Now Assist Center.