Deployment
Understanding the ServiceNow application deployment life cycle, including migration methods, security considerations, and organizational best practices ensures stability, security, and traceability. Moving custom applications from development to sub-production and production instances is one of the most critical processes in ServiceNow platform management.
Key ideas for your deployment
- Use application-scoped deployments and source control over update sets whenever possible.
- Leverage ReleaseOps, App Engine Management Center/Pipelines and Deployments, or System Update Sets depending on your organization's chosen management method.
- Always test in sub-production before deploying to production.
- Implement Access Control Lists, role-based access control, and Instance Scan checks as part of every deployment.
- Find out what your platform owner has standardized and follow that protocol.