---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/application-development

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Add departmental workflows

# Add departmental workflows to your workspace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

A well-structured workspace improves task visibility, reduces response times, and ensures that fulfillers have all the necessary tools and information in one place. By using Workspaces, departments can standardize processes,
reduce manual effort, and improve collaboration---leading to better service delivery, higher productivity, and organization-wide operational improvements.

## Antes de Iniciar

Role required: admin or delegated_developer

## Procedimento

1. Navigate to AllApp EngineServiceNow Studio.
2. From the Navigator panel, open the Marketing Services workspace.
3. Select the List tab.
4. Select (+) Add list category.  
5. In the Name field, enter <kbd class="ph userinput">Marketing Issues</kbd>.
6. Select Add.
7. Under Marketing Issues, select (+) Add filtered list.
8. In the Name field, enter <kbd class="ph userinput">Open</kbd>.
9. In the Table field, select Marketing Issue.
10. Select Add.
11. Under Configurations, select Apply conditions.  
12. Select \[active\] \[is\] \[true\] in the condition builder.
13. Select Apply filter.
14. Select Save.
15. Select Preview to open the workspace.
16. Select Edit.
17. Select the more options icon ![]() for the Critical Tasks data visualization.
18. Select Delete.  
19. Select Add new element.
20. Select Data visualization.
21. Select New Visualization.
22. Drag the new data visualization to the location where you just deleted Critical tasks from.
23. Resize the data visualization to match the other data visualizations in the row.  
24. Select Visualization type (Single score).
25. Select Pie.  
26. Expand the Header and border section.
27. Enter <kbd class="ph userinput">Open Tasks</kbd> in the Chart title field.
28. Select + Add data sourceunder Data sources.
29. Search for <kbd class="ph userinput">task</kbd>.
30. Select Task \[task\].
31. Select + Add custom conditions in the Filters section.
32. Set the conditions to be \[task\] \[is\] \[Marketing Design Request\] OR \[task\] \[is\] \[Marketing Inquiry\] OR \[task\] \[is\] \[Marketing issue\] AND \[active\] \[is\] \[true\].  
33. Select Add this source.
34. Select Edit in the Group by section.
35. Set Field for Task to Task type.
36. Select Apply.  
37. **Opcional:** Resize the Data visualizations using the thumbs in the lower corners.  
38. Select Save and Exit editing mode.